Epicareer Might not Working Properly
Learn More

Membership & Co-Working Senior Executive/Executive

$ 2,500 - $ 3,500 / month

Checking job availability...

Original
Simplified

JOB SUMMARY:

The Membership & Co-working Space Executive is responsible for supporting the Membership team with Membership sales, administrative duties and management of our co-working space, Bardo.

RESPONSIBILITIES:

Membership:

  • Support Membership team with all member admin including updating databases and our CRM platform, Peoplevine and lightspeed.
  • Giving tours to prospective members & bardo tenants. .
  • Work with membership and finance team for additional member related matters such as renewals, disputes, suspensions, terminations and finance related matters
  • Support Membership team with loyalty/ surprise & delight related initiatives such as care packages, birthday cards, top spender rewards.
  • Support Membership & Partnerships Director with member analysis, reports and surveys
  • Manage highly sensitive membership data
  • Support Membership Team with community groups and events where necessary.
  • Ensuring reception area is well-stocked with up-to-date profile forms and other membership/Bardo marketing collateral
  • Maintaining the membership card printer

Co-Working (Bardo):

  • Respond to Bardo enquiries, give tours of Bardo, onboard new members, manage Bardo member terminations
  • Work with finance team for Bardo member monthly finance and ad-hoc requests / queries
  • Create and plan a Bardo community programme
  • Business development, especially for Bardo – including basic business analytics
  • Manage Bardo tenants ensuring they are happy and content with the environment and service
  • Manage communications with Bardo tenants, working closely with Marketing & Communications Team when required
  • Generate Bardo reports for management team
  • Ensuring daily cleanliness and maintenance of Bardo
  • Performing add-on services for Bardo tenants (local and international couriers, scanning of letters for virtual office tenants)

REQUIREMENTS:

  • A minimum of 2 years work experience in a sales & customer service focussed role
  • Executive (0-2 years) and Senior Executive (2 years and above)
  • Excellent communication skills
  • Strong interpersonal skills and a ‘can do’ attitude
  • Strong team player
  • Must be able to prioritise and multi-task
  • Strong proficiency in organization, problem solving and communication
  • Flexible to work occasional evenings and weekends

YOUR PERKS:

  • Employee discount on F&B at the club
  • Daily staff meals
  • Late night transportation
  • $100 Transport allowance every month
  • Birthday credits (Birthday Leave, $75 voucher for use in the club and Birthday Cake!)
  • Discretionary Bonus
  • Group Insurance ( GP- unlimited free consultation & medicine, TCM, Hospitalisation, Dental)
  • Annual monetary flexible benefits, and more!

Job Types: Full-time, Permanent

Pay: $2,500.00 - $3,500.00 per month

Benefits:

  • Additional leave
  • Dental insurance
  • Employee discount
  • Food provided
  • Health insurance
  • Work from home

Work Location: In person