[2025 Summer + H2 Term-time Internship] Business Intelligence Intern
- Internship, onsite
- CPF Board
- Singapore, Singapore
Salary undisclosed
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What The Role Is
At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.
We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.
Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.
Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.
At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.
Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.
What You Will Be Working On
The Customer Contact Centre (CCC) is a critical part of the Customer Relations Group, consisting of three key teams: Customer Correspondence Unit, Call Centre, and Performance and Operations Support Unit. The working atmosphere at CCC is friendly and collaborative, and staff are encouraged to ask questions, suggest new ideas and share opinions.
In This Role, You Will
We value the diverse skills and perspectives that each intern brings. While you may not need to meet every requirement fully, having some familiarity or budding expertise in the following areas will help you make the most of this opportunity and succeed with our team.
What you can expect
Being Part Of #TeamCPF Means Embarking On a Challenging And Rewarding Internship In a Workplace That Values Productivity And Growth. Here’s What Awaits You During Your Internship With CPF Board
At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.
We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.
Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.
Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.
At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.
Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.
What You Will Be Working On
The Customer Contact Centre (CCC) is a critical part of the Customer Relations Group, consisting of three key teams: Customer Correspondence Unit, Call Centre, and Performance and Operations Support Unit. The working atmosphere at CCC is friendly and collaborative, and staff are encouraged to ask questions, suggest new ideas and share opinions.
In This Role, You Will
- Spearhead initiatives that make use of data to gather customer insights and improve customer experience.
- Work closely and communicating clearly with stakeholders on expectations and deliverables.
- Keeping abreast on current analytical trends and practices to improve existing processes.
We value the diverse skills and perspectives that each intern brings. While you may not need to meet every requirement fully, having some familiarity or budding expertise in the following areas will help you make the most of this opportunity and succeed with our team.
- Currently pursuing a Diploma/Degree in Data Analytics, Computer Science, or a related field.
- A strong interest in data and a desire to gain experience in data and project management processes.
- Excellent verbal and written communication skills.
- Strong attention to detail and the ability to maintain accurate records.
- Collaborative mindset and the ability to work effectively within a team.
- Willingness to adapt and learn in a fast-paced environment.
- Proactive and self-motivated with a desire to take on new challenges.
What you can expect
Being Part Of #TeamCPF Means Embarking On a Challenging And Rewarding Internship In a Workplace That Values Productivity And Growth. Here’s What Awaits You During Your Internship With CPF Board
- Learning Opportunities: Engage in impactful projects that allow you to apply theoretical concepts to real-world challenges, helping you gain valuable insights and practical experience along the way.
- Mentorship Guidance: Boost your internship experience with guidance from experienced mentors and supportive peers committed to fostering your growth and helping you thrive.
- Gain Dynamic Exposure: Gain dynamic exposure, drive innovative solutions, and advance your career through involvement in strategic national projects.
- Expand Your Network: Forge meaningful relationships and expand your professional circle within the public service sector through curated intern activities and networking events.