Job Brief
Our Investors
ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.
About us
SPTel is a Business Class Digital Services provider that promises:
- Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
- Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
- True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
- Innovative services such as IoT-a-a-S and Edge Cloud computing
We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.
These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.
About Role:
This role has the core responsibility to sell SP Tel solutions to the market. The successful candidate is a self-motivated technologist with a keen mind and breadth of knowledge across telco networks, cybersecurity and advanced technologies. He/she is expected to be a good communicator, capable of supporting the Sales Team in presenting innovative and customized solutions that meets the needs of the new enterprise clients’ requirements.
Responsibilities
- Provide high quality pre-sales technical consultation and develop cost effective, resilient, innovative and reliable ICT solutions to win proposals and bids/tenders and achieve high customer satisfaction for the services rendered.
- Understand customers” networking and communications requirements and provide high quality network design for customers” WAN networks.
- Perform role of overall solution consultant integrating network solutions and managed ICT services; ensuring ICT solutions proposed by partners meet customer requirements.
- Conduct presentations on proposed solutions and new technologies to customers.
- Prepare win/loss analysis for proposals/bids/tenders submitted to facilitate continuous improvement of networks designed.
- Ensure quality documentation and updates for customers” network configurations and processes.
- Provide support to project managers and partners in WAN network project implementations and support operations and service managers in post sales queries when required
- Responsible for providing technical and solutioning support to the Sales team in capturing customers’ requirements, preparing and presenting proposals.
- Work with cross functional teams to coordinate sales, post-sales and support resources to drive successful closure and implementation for customers
- Gather in depth hardware, applications and networks requirement to architect and design a suitable highly available, secure and scalable solutions to meet client requirement.
- Working with the Account Manager to accurately define client solutions and to help drive bids and sales
- Walk through and present to clients the various technologies and services proposed and explain technical details and value proposition of the proposed solution.
- Influence and gain approval of the proposed solution from client.
- Act as a trusted advisor for nominated client accounts.
- Develop deep technical knowledge of the products
- Coordinate internal/external resources to effectively pursue opportunities.
- Disseminate feedback to business units gained from client experiences and issues to facilitate product improvement or enhancements
- Participate in project handover, acting as the subject matter expert, brief project team on solutions construct, point of contact for any discrepancy is design gaps and escalation to Vendors for support.
- Domain knowledge to cover:
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- DWDM
- Metro-E, IPVPN, Internet, Cloud Connect
- IPLC, IEPL, IMPLS
- Edge Cloud, IOT
- Enterprise Wifi, wan appliances, network switches, load balancers
- Enterprise firewall, IPS, EDR,
- SDWan, SASE, ZTNA, SSE.
- Any other ad-hoc duties as assigned by superior from time to time.
Requirements:
- Degree/Diploma in Engineering, Computer Science or related discipline
- At least 4-7 years working experience in consultation or presales in the Telecommunications or IT Industry
- Competency in IP networks, SDN, IoT, cybersecurity or telco Cloud NFV environment.
- Strong command of English, with good interpersonal, communication and presentation skills
- Possess CCNA and preferable with network or/and ICT or/and security certifications.