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Client Service Advisor - 12 Months Contract - SGD6k

$ 4,500 - $ 6,000 / month

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We are hiring for a Client Service Advisor to join the Service Team.

Job Responsibilities: -

  • Assume day-to-day management of portfolio of accounts by providing treasury and cash management solutions and cross-selling the Bank’s products and services to general sales/referrals.
  • Attend to client’s inquiries, requests and complaints.
  • Provide sales support to ensure delivery of Quality & Proactive Services to clients.
  • Meet clients with Sales for business needs to solicit additional business
  • Work with Sales on RFP in Pre-implementation stage
  • Act as primary escalation & accountability point for clients.
  • Conduct period service review/scorecard review with clients
  • Perform root cause analysis of defects
  • Ensure full compliance of all applicable laws, regulations, credit, KYC/AML policies and exercise appropriate delegated authority.
  • Other ad-hoc duties as assigned by the Manager

Job Requirements: -

  • At least 2 years’ working experience in area of Client Services in the bank concentrating on delivery of treasury and cash management solutions for corporate/financial institutional client.
  • Excellent presentations, communication, time management, problem solving, interpersonal and team work skills.
  • A track record gained through operational experience within the payment,trade, or treasury environment
  • Most importantly this person need to have strong written skills / understand treasury SWIFT messages and Payment transaction.
  • Experience in working in Asia/Global environment with strong verbal and written communication skills.
  • Good knowledge of all bank systems, products and web-based electronic banking platforms.

Interested candidates may apply through the application system or send to [email protected]. Shortlisted candidates will be notified.

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Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345