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Import Executive

$ 2,400 - $ 3,700 / month

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Job Responsibilities

  • Arrange collection and deliveries of Sea freight for Import arrangement
  • Taking operational, routing, and customer service responsibility for all shipments handled
  • Using preferred list of truckers and vendors to identify customer solutions based on rates and service
  • Coordinating between shippers, consignees, oversea offices and sea carriers
  • Complete all necessary Import documentation in order to remain compliant with regulations
  • Entering Import shipment information into the system
  • Receive, review, and process documents, follow up with origin offices for clarifications and resolutions on paperwork, and follow all processes to ensure smooth completion
  • Establishing and maintaining a positive relationship with customers and vendors
  • Providing classification recommendations to customer with approval
  • Coordinating and preparing all necessary import documentation
  • Responding to any customer questions concerning export milestones, shipment status, and charges
  • Remain within company guidelines to customer inquiries regarding shipments
  • Escalating uncommon, complex customer issues to the next level manager for resolution when necessary
  • Processing the billing, invoicing & cost verification for the shipment
  • Performing other related duties, as assigned

Job Requirements:

  • Minimum N level or higher
  • Minimum 1 year experience in shipping, fresh graduate with good learning attitude can be considered
  • Proficiency in MS Office and familiar with shipping systems
  • Excellent organizational, communication, and problem-solving skills
  • Ability to work under pressure and meet deadlines
  • Attention to detail and ability to multitask

Job Types: Full-time, Permanent

Pay: $2,400.00 - $3,700.00 per month

Benefits:

  • Health insurance
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Work Location: In person

Expected Start Date: 03/02/2025