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Technical Support Engineer

Salary undisclosed

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If you would like to be part of O’Connor’s dynamic family that enjoys delivering mission critical solutions, drop us an email with
your detailed resume to [email protected].


OCS-25-001 / Technical Support Engineer

Description

Posting Date: 16 Jan 2025

The Job

This person is responsible to provide technical support in carrying out preventive and corrective maintenance work on CCTV cameras and backend systems. Attend to service requests from customers promptly and professionally. Act as single point of contact for all customer enquiries. Liaise with relevant parties and users on the repairs and adjustments of cameras. Carry out on-site equipment installation, testing and commissioning as required. Liaise with principals or suppliers for spare parts. Work with principals, suppliers, system engineers to resolve technical issues. Conduct product demonstration to customers.

Requirements
  • Minimum O Level or equivalent
  • Basic computer skills required
  • Able to converse well with customers on enquiries
  • Good team player and able to work independently
  • 1 year contract subject to renewal