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Client Services Executive (Entry-Level)
$ 3,500 - $ 5,600 / month
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Job Description:
- Act as the first point of contact for clients, providing excellent customer service at all times.
- Maintain and build relationships with clients to ensure satisfaction and loyalty.
- Collaborate with internal teams to address client needs and provide solutions.
- Prepare and send reports on client feedback, performance, and service improvements.
- Assist in troubleshooting client issues and ensure timely resolution.
- Help organize client meetings, presentations, and follow-ups to ensure seamless communication.
Requirements:
- Polytechnic Diploma in Business or related field.
- Strong communication skills and a customer-first mindset.
- Ability to handle customer queries and issues professionally and efficiently.
- Excellent time management skills and attention to detail.
- Eagerness to learn and grow within a client services role.
- Ability to work independently as well as part of a team.
Job Types: Full-time, Permanent, Fresh graduate
Pay: $3,500.00 - $5,600.00 per month
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Parental leave
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Attendance bonus
- Overtime pay
- Performance bonus
- Signing bonus
- Yearly bonus
Work Location: In person