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Customer Service Specialist

$ 2,500 - $ 3,800 / month

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Title: Customer Service Specialist

Job Type: Full-time

Location: Singapore

We are seeking an outgoing and passionate Customer Service Specialist to join our Hair Salons located in Mandarin Gallery and Orchard Gateway!

WHAT WE ARE LOOKING FOR:

  • Answer service calls or tend to approaching customers to provide a professional and exceptional customer experience.
  • Resolve customer queries and requests efficiently while meeting service level agreements and turnaround standards.
  • Perform necessary ancillary tasks to ensure the seamless completion of each customer interaction.
  • Engage proactively in processing and administration tasks, ensuring accurate and timely execution.
  • Someone who is good in communicating.

EMPLOYEE BENEFITS:

  • Guaranteed career growth with incentives
  • Birthday Voucher
  • Cozy working environment
  • Energetic & innovative work culture
  • Staff Discounts

ABOUT US:

INITIA Group is one of the biggest Beauty and F&B ambassadors in both Singapore and Malaysia.

Since its founding, INITIA's devotion and commitment have it one of the premier beauty & lifestyle platforms in Asia. Led by a dedicated team, INITIA Group creates a series of avant-garde beauty salons, integrating lifestyle & trendy elements to provide a top-notch & dynamic experience for our customers.

INITIA Group sets out to find a consumer service business that is experience-based, differentiated and advantaged, non-seasonal, non-cylical, highly predictable, has strong senior management, and a strong online presence. INITIA has been in the beauty industry and has created a series of new concept salons that blends with lifestyle and trends to provide a unique and fascinating lounge that contributes to relaxation, inspiration that'll make you look & feel good inside and out.

Check our website for more details! : https://initia.sg/

Job Types: Full-time, Permanent

Pay: $2,500.00 - $3,800.00 per month

Benefits:

  • Cell phone reimbursement
  • Professional development

Schedule:

  • Day shift
  • Holidays

Work Location: In person