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Customer Service Specialist
Title: Customer Service Specialist
Job Type: Full-time
Location: Singapore
We are seeking an outgoing and passionate Customer Service Specialist to join our Hair Salons located in Mandarin Gallery and Orchard Gateway!
WHAT WE ARE LOOKING FOR:
- Answer service calls or tend to approaching customers to provide a professional and exceptional customer experience.
- Resolve customer queries and requests efficiently while meeting service level agreements and turnaround standards.
- Perform necessary ancillary tasks to ensure the seamless completion of each customer interaction.
- Engage proactively in processing and administration tasks, ensuring accurate and timely execution.
- Someone who is good in communicating.
EMPLOYEE BENEFITS:
- Guaranteed career growth with incentives
- Birthday Voucher
- Cozy working environment
- Energetic & innovative work culture
- Staff Discounts
ABOUT US:
INITIA Group is one of the biggest Beauty and F&B ambassadors in both Singapore and Malaysia.
Since its founding, INITIA's devotion and commitment have it one of the premier beauty & lifestyle platforms in Asia. Led by a dedicated team, INITIA Group creates a series of avant-garde beauty salons, integrating lifestyle & trendy elements to provide a top-notch & dynamic experience for our customers.
INITIA Group sets out to find a consumer service business that is experience-based, differentiated and advantaged, non-seasonal, non-cylical, highly predictable, has strong senior management, and a strong online presence. INITIA has been in the beauty industry and has created a series of new concept salons that blends with lifestyle and trends to provide a unique and fascinating lounge that contributes to relaxation, inspiration that'll make you look & feel good inside and out.
Check our website for more details! : https://initia.sg/
Job Types: Full-time, Permanent
Pay: $2,500.00 - $3,800.00 per month
Benefits:
- Cell phone reimbursement
- Professional development
Schedule:
- Day shift
- Holidays
Work Location: In person