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Jobs or company...
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E-Commerce Manager

$ 2,977 - $ 9,784 / month
Checking job availability...
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E-Commerce Manager

Join an Award-Winning, World-Class Team at GyroGear

At GyroGear, we’re not just creating products—we’re pioneering solutions that transform lives. As an award-winning medtech innovator, we’re recognized globally for our groundbreaking GyroGlove, the world’s most advanced hand-stabilizing device. Our mission? To restore independence and dignity to individuals with hand tremors.

We’re looking for an exceptional E-Commerce Manager to lead our online presence and connect our life-changing technology with the people who need it most. If you’re passionate about delivering outstanding user experiences, working with a world-class team, and being part of a mission-driven company, GyroGear is the place for you.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co

  • BBC One Show Intro (Apr 2018) - https://vimeo.com/269487349/fc7ef6c621
  • User evaluation with patient (Mar 2019) - https://vimeo.com/330355695/30e5070965
  • Reuters AI Summit cover (Jun 2019) - https://vimeo.com/342811081

RESPONSIBILITIES:

We are looking for a E-Commerce Manager whose responsibilities include, but are not limited to:

1. E-Commerce Strategy and Management

  • Develop and execute a robust e-commerce strategy to drive online sales, growth, and profitability.
  • Manage the end-to-end e-commerce operations, ensuring a smooth and engaging online customer journey.
  • Oversee all e-commerce platforms, including product listings, pricing, promotions, and website performance.
  • Identify emerging market trends and implement innovative strategies to maintain a competitive edge.

2. Digital Marketing Integration

  • Collaborate with the marketing team to plan and implement SEO, SEM, email campaigns, and social media strategies to drive traffic and conversions.
  • Optimize campaigns to maximize ROI and improve the effectiveness of marketing initiatives.
  • Leverage data to understand customer behavior and design targeted campaigns that enhance engagement and retention.

3. Customer Experience Optimization

  • Enhance the digital shopping experience by refining navigation, search functionality, and checkout processes.
  • Ensure the e-commerce platform is optimized for mobile and multi-device usage.
  • Develop and implement customer service protocols to resolve inquiries and enhance satisfaction.

4. Operations, Logistics, and Inventory Management

  • Coordinate with supply chain teams to ensure efficient inventory management and timely order fulfillment.
  • Monitor inventory levels and implement demand forecasting to minimize overstock or shortages.
  • Streamline order processing and delivery systems to improve operational efficiency.

5. Performance Tracking and Analytics

  • Track key performance indicators (KPIs) such as website traffic, conversion rates, cart abandonment, and customer lifetime value.
  • Use analytics tools (e.g., Google Analytics, Power BI) to generate actionable insights.
  • Report regularly on e-commerce performance and recommend data-driven improvements.

6. Platform Management and Development

  • Work with web development teams to ensure the platform is functional, up-to-date, and visually appealing.
  • Implement new technologies and features to improve user experience and streamline backend operations.
  • Troubleshoot and resolve technical issues promptly.

7. Team Leadership and Collaboration

  • Build and lead a high-performing e-commerce team, fostering a culture of innovation and accountability.
  • Partner with cross-functional teams, including IT, marketing, logistics, and customer service, to align on goals and priorities.
  • Train and mentor team members to ensure professional growth and alignment with business objectives.

8. Vendor and Third-Party Management

  • Manage relationships with third-party marketplaces (e.g., Amazon, Lazada, Shopee) and external vendors.
  • Negotiate favorable terms and ensure compliance with contracts to maximize profitability.
  • Monitor third-party performance and ensure alignment with brand standards.

9. Compliance and Risk Management

  • Ensure all e-commerce activities comply with legal regulations, including data protection and payment security standards.
  • Mitigate risks related to online transactions and customer data through regular audits and
  • updates.

QUALIFICATIONS:

  • Bachelor’s degree in Marketing, Business Administration, E-Commerce, or related fields.
  • 5+ years of experience in e-commerce management, digital marketing, or a related role.
  • Proven success in developing and executing e-commerce strategies that drive sales growth.
  • Hands-on experience with e-commerce platforms like Shopify, Magento, WooCommerce, or BigCommerce.

Technical Skills

  • Proficiency in analytics tools (e.g., Google Analytics, Tableau, Power BI) to track and interpret key metrics.
  • Advanced knowledge of SEO, SEM, PPC, email marketing, and social media advertising.
  • Familiarity with payment gateways, security protocols, and compliance standards.
  • Strong understanding of UX/UI principles, web development basics, and mobile optimization.

Soft Skills

  • Exceptional leadership and team-building abilities to motivate and guide a diverse team.
  • Strong analytical and strategic thinking to identify opportunities and solve complex problems.
  • Excellent communication and interpersonal skills to collaborate across departments and with external partners.
  • High adaptability and resilience in a fast-paced, dynamic environment.

Additional Requirements

  • Experience with international e-commerce operations is a plus.
  • Familiarity with emerging trends, such as AI-driven personalization and voice commerce.
  • Willingness to travel for events, conferences, or vendor meetings as necessary.

Job Type: Full-time

Pay: $2,977.89 - $9,784.31 per month

Schedule:

  • Monday to Friday

Experience:

  • E-commerce: 7 years (Preferred)

Work Location: Hybrid remote in Singapore 139950