Visitor Experience Associate (Part-Time)
$ 10 - $ 12 / month
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Job Description
Part-time position
Daily Operations of Front-end Operations and Stations
Acts as a Visitor Experience Ambassador for SDC either as Guest Service Associate or Singapore Story Guide by delivering excellent guest experiences for our visitors and assisting visitors in whatever ways we can;
Guest Service Associate
- Performs front-end operational roles that include but not limited to ticketing/cashiering, greeters, guest services functions, service recovery etc;
- Performs retail operational roles that include but not limited to cashiering, inventory management, replenishment of stocks etc
- In this role, the Visitor Experience Ambassador projects a professional image and handles enquiries and service recovery as well as handle safety issues and emergency situations (including rendering first aid) at the frontline
Singapore Story Guide
- Share with guests the Singapore Story through guided tours at the Singapore Discovery Centre including the permanent exhibit galleries, temporary exhibitions, travelling exhibitions and thematic tours.
- Bring alive the Singapore Story through role-playing, storytelling, facilitation of games and the application of other guiding techniques during guided tours.
Requirements:
- Able to handle various scopes of work, as well as handle difficult customers.
- Enjoy interacting with people of all ages and levels.
- Customer service oriented.
- Able to multi-task, prioritize, and manage time effectively.
- Able to make on the spot decision when safety is being compromised.
- Able to speak fluent English. Fluency in a second language will be advantageous.
- Possess intermediate computer skills, familiar with Microsoft Office.
- Able to handle POS system or cashier machines.
- Preferably at least GCE O Level or ITE qualifications; and/or 1 year of relevant working experience, in the hospitality or tourism industry.
Benefits:
- Uniform provided.
- Transport reimbursement.
- Able to convert to Full time staff.
- Free SDC Adventurer Membership after 1 month deployment.
- 20% for dining at BottleTree.
Job Description
Part-time position
Daily Operations of Front-end Operations and Stations
Acts as a Visitor Experience Ambassador for SDC either as Guest Service Associate or Singapore Story Guide by delivering excellent guest experiences for our visitors and assisting visitors in whatever ways we can;
Guest Service Associate
- Performs front-end operational roles that include but not limited to ticketing/cashiering, greeters, guest services functions, service recovery etc;
- Performs retail operational roles that include but not limited to cashiering, inventory management, replenishment of stocks etc
- In this role, the Visitor Experience Ambassador projects a professional image and handles enquiries and service recovery as well as handle safety issues and emergency situations (including rendering first aid) at the frontline
Singapore Story Guide
- Share with guests the Singapore Story through guided tours at the Singapore Discovery Centre including the permanent exhibit galleries, temporary exhibitions, travelling exhibitions and thematic tours.
- Bring alive the Singapore Story through role-playing, storytelling, facilitation of games and the application of other guiding techniques during guided tours.
Requirements:
- Able to handle various scopes of work, as well as handle difficult customers.
- Enjoy interacting with people of all ages and levels.
- Customer service oriented.
- Able to multi-task, prioritize, and manage time effectively.
- Able to make on the spot decision when safety is being compromised.
- Able to speak fluent English. Fluency in a second language will be advantageous.
- Possess intermediate computer skills, familiar with Microsoft Office.
- Able to handle POS system or cashier machines.
- Preferably at least GCE O Level or ITE qualifications; and/or 1 year of relevant working experience, in the hospitality or tourism industry.
Benefits:
- Uniform provided.
- Transport reimbursement.
- Able to convert to Full time staff.
- Free SDC Adventurer Membership after 1 month deployment.
- 20% for dining at BottleTree.