Change Management Specialist (Finance Transformation)

What The Role Is

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What You Will Be Working On

As a Change Management Specialist, you will be responsible for developing and implementing strategies to support the successful integration of IT system changes within the Finance department. This role will require you to drive effective communication, stakeholder engagement, and training initiatives to ensure smooth adoption of new processes, systems, and technologies. You will work closely with both internal teams and external vendors to ensure that change management activities align with project goals and deliver measurable results.

In This Role, You Will

• Develop and implement change management strategies to support Finance IT system changes, ensuring alignment with organizational objectives.
• Create and execute comprehensive communication plans that support IT-related changes, ensuring stakeholders at all levels are informed and engaged.
• Identify, analyse, and engage stakeholders across the organization, ensuring buy-in and support for change initiatives.
• Develop clear, consistent, and transparent messaging around change initiatives, ensuring all communications are tailored to different stakeholder groups.
• Design and distribute a variety of communication materials (e.g., presentations, emails, newsletters, videos) to support change initiatives.
• Work alongside appointed vendors and the internal CPFB team to ensure alignment and smooth execution of change management activities.
• Collaborate with project teams to assess the impact of changes on various parts of the organization, ensuring appropriate planning and support.
• Develop and review training materials to support new processes or systems, and coordinate or deliver training sessions to ensure effective knowledge transfer.
• Work closely with project teams to integrate change management activities into overall project plans, ensuring change initiatives are implemented on time and effectively.
• Monitor the progress of change initiatives, providing regular updates and reports to project sponsors on milestones and impact.
• Develop and track metrics to evaluate the success of change and communication efforts, ensuring continuous improvement.
• Conduct surveys and gather feedback from stakeholders to assess the level of change adoption, recommending improvements for future change management processes.

What We Are Looking For

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Proven experience in change management, particularly in IT system changes or technology-driven transformations, preferably within the finance or related industries.
• Ability to identify, engage, and manage stakeholders at all levels, ensuring buy-in and support for change initiatives.
• Good communication skills, with experience creating and delivering a wide range of communication materials (emails, presentations, videos, etc.).
• Experience working with project teams to integrate change management strategies into project plans and timelines.
• Experience in creating training materials and coordinating or delivering training sessions for new processes or systems.
• Good analytical skills with the ability to assess and report on the effectiveness of change management efforts using established metrics.
• Experience working with external vendors and internal teams to ensure the success of change initiatives.
• Ability to adapt to evolving needs and solve problems effectively while managing multiple tasks and priorities.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

Position is on a 1-year full-time contract directly under the payroll of CPF Board.

What you can expect

Being Part Of #TeamCPF Means Embarking On a Challenging And Rewarding Career In a Progressive Workplace That Values Productivity And Growth. Here’s What Awaits You

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.