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Responsible for the following:
Customer Relationship Management:
- Develop and maintain strong working relationships with assigned strategic and emerging customers.
- Maintain an in-depth understanding of the customer’s internal organization, including key contacts such as sponsors, decision-makers, influencers, and project managers.
Lead Generation and Pipeline Management:
- Actively generate leads and establish a robust sales pipeline.
- Manage sales opportunities to achieve assigned sales targets.
- Coordinate closely with the Director of Sales to engage and lobby clients effectively.
Collaboration and Coordination:
- Work with Pre-Sales Support and Marketing Specialists to follow up on high-priority opportunities.
- Ensure timely responses to customer requirements, proposal writing, presentations, and submissions.
- Drive brand coverage and mindshare to secure contract awards.
Cost and Pricing Management:
- Manage the cost of sales and make final pricing decisions in line with gross margin target guidelines.
Client Intelligence and Feedback:
- Act as the client representative to gather commercial intelligence for internal analysis and decision-making.
- Address client feedback and complaints promptly.
Project and Financial Coordination:
- Monitor closely with the Service and Project Delivery team to ensure timely delivery.
- Coordinate with the Finance team on customer billing and ensure timely customer payments.
Presentations and Event Participation:
- Deliver impactful presentations; represent the company at industry events and networking opportunities.
Requirements:
- Bachelor’s degree in Business, Marketing, Sales, or a related field.
- Proven experience (typically 3-5 years) in sales, account management,or a related field.
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint,Outlook).
- Strong skills in generating leads and converting them into sales opportunities.
- Excellent negotiation skills to close deals and manage client expectations.
- Strong interpersonal skills to build and maintain relationships with clients and colleagues.
- Ability to create and deliver compelling presentations to clients.
- Excellent verbal and written communication skills.
- A background in IT solutions or Generative AI will be an added advatange.
Benefits:
- Annual leave, medical and dental benefits
- Basic salary and attractive high commissions + performance incentive