Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service Supervisor - Order management/ Delivery Management

$ 4,000 - $ 5,300 / month
Checking job availability...
Original
Simplified

Responsibilities:

  • Supervise the entire order processing workflow to ensure timely and accurate fulfillment of customer orders.
  • Address customer inquiries, complaints, and escalations promptly with a professional, solutions-focused approach.
  • Track and monitor delivery progress, providing customers with regular updates and addressing any delays effectively.
  • Manage backorders, ensuring efficient resolution and clear communication with customers.
  • Review and approve customer claims and credit memos within the SAP system.
  • Collaborate with warehouse and logistics teams to manage outbound order volumes and deliver accurate forecasts for budgeting and manpower planning.
  • Facilitate regular meetings with customers, internal staff, and cross-departmental teams to build strong relationships and address any concerns.
  • Monitor and follow up on overdue payments, ensuring timely resolution while maintaining positive customer relationships.
  • Travel as needed to meet with suppliers for business discussions and relationship management.
  • Ensure adherence to Security Export Control regulations, including conducting customer and end-user screenings when required.
  • Prepare annual sales forecasts, with quarterly revisions based on actual performance and market trends.
  • Analyze monthly sales expectations, identify variances, and determine factors influencing sales trends and volume.
  • Develop and present monthly KPI reports for management, highlighting accomplishments, challenges, and areas for improvement.
  • Establish departmental objectives and define KPIs for team members, ensuring alignment with company goals.
  • Approve staff leave requests through the system while maintaining adequate operational coverage.
  • Conduct annual and semi-annual goal-setting sessions with staff, followed by performance appraisals.
  • Undertake additional tasks and responsibilities as assigned by management.

Requirements:

  • Diploma/ Degree in any fields
  • At least 3 - 5 years of customer service, order management and delivery management
  • Prior experience in managing a team
  • Knowledge of SAP
  • Proficient in Microsoft Excel including functions such as VLOOKUP, PivotTables, and IF functions

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.