Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service Officer

Salary undisclosed
Checking job availability...
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Simplified
Customer Interaction

  • Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.
  • Provide accurate information about products, services, and company policies.
  • Assist customers with placing orders, making returns, and processing exchanges.


Issue Resolution

  • Address customer complaints, troubleshoot problems, and follow up to ensure issues are resolved satisfactorily.
  • Escalate complex issues to the appropriate department or supervisor when necessary.


Record Keeping

  • Maintain up-to-date and accurate customer records, including details of inquiries, complaints, and transactions.
  • Document customer interactions and actions taken in the company’s CRM system.


Collaboration

  • Work closely with other departments to provide seamless customer service.


Customer Feedback

  • Collect and analyze customer feedback to identify areas for improvement in products, services, or customer processes.
  • Provide suggestions to management on how to improve the overall customer experience.


Compliance

  • Adhere to company policies and procedures, as well as industry regulations and best practices.
  • Ensure all customer service activities comply with legal and ethical standards.


Performance Monitoring

  • Meet or exceed key performance indicators (KPIs) related to customer service, such as response times, resolution rates, and customer satisfaction scores.


Requirements
  • Minimum 3 GCE “O” Level passes and/or proficient in English.
  • Require working on shift:


1st Shift: Runs from morning to late afternoon (9:00 AM to 6:30 PM).

2nd Shift: Covers the afternoon to night hours (12:30 PM to 10:00 PM).

Salary Range: $2, 000.00 - $2, 500.00.

At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!