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MANAGEMENT EXECUTIVE

$ 6,000 - $ 8,000 / month

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Responsibilities

  • Oversee an efficient and effective day to day operations of the branch or outlet
  • Coach and develop colleagues to ensure standards are being maintained
  • Assist in the development strategy plans
  • Assist Managers complete daily tasks (implementing new policies)
  • Understand each department's daily processes and goals
  • Participate in company's strategic planning
  • Assist Manager in evaluating performance (writing reports and data)
  • Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
  • Implement and Improve customers retention measures
  • Attract customers by answering product and service questions
  • Ensuring a clean and safe working environment

Qualifications & Requirements

  • Bachelor’s Degree in any field
  • Strong verbal and written communication skills
  • Customer-Oriented or Passionate about serving customers
  • Knowledge or experience in management or relevant similar field is a plus