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IT Application Lead (Nearest MRT: Aljunied)

$ 5,000 - $ 8,000 / month

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The IT Application Lead will be responsible for the successful execution of IT projects and day-to-day application support.

Job Description

1) Application Development, Deployment and Support

  • Support the development of existing or new application using SDLC (System Development Life Cycle) best practices.
  • Work with Internal and external resources on project and enhancement deployment to testing and production environment.
  • Support day-to-day application support, escalation, reporting, documentation and apply preventive measures.

2) Project Management

  • Collaborate with the Head of IT and relevant stakeholders to define project scope, objectives, and deliverables.
  • Monitor project progress and ensure that projects are completed on time and within scope.
  • Maintain project documentation, including status reports, risk assessments and change requests.
  • Coordinate project meetings with stakeholders, prepare agendas, and document meeting minutes.

3) Business Analysis: Stakeholder Collaboration & Technology Solutions Alignment

  • Work closely with stakeholders to understand business needs and requirements and translate them into technical specifications.
  • Assist in the evaluation and selection of technology solutions that align with business goals.

4) Communication and Collaboration

  • Work in close cooperation with cross functional and external stakeholders ensuring effective and timely communication.
  • Provide regular updates to the Head of IT and other relevant stakeholders.

5) Quality Assurance

  • Oversee and manage quality assurance processes conducted by external vendors.
  • Ensure that IT solutions meet the defined requirements and quality standards.

Experience & Qualification

  • Diploma in Information Technology, Computer Science or equivalent

Pre-requisites

  • At least 5 years of relevant work experience in IT Application development and support.
  • Effective communication and stakeholder management
  • Proficiency in IT application development using programming languages, with a preference for PHP, Java, JavaScript, Node.js, Python, .Net or C#.
  • Strong understanding of SQL (Structured Query Language) and the ability to write and optimize SQL queries.
  • Experience with both on-premise and cloud technologies, particularly AWS.
  • Advanced Excel skills, including the use of VBA and macros for automation.
  • Familiarity with Power BI and Power Automate for data visualization and process automation.
  • Knowledge of system integration technologies such as APIs and file-based SFTP.
  • Strong troubleshooting and problem-solving skills to effectively address technical issues.
  • Excellent documentation skills, including the ability to create detailed project and technical documentation.
  • Expertise in gathering and documenting both business and technical requirements for IT projects.
  • Understanding of quality assurance and testing principles, including creating and executing test plans.
  • Awareness of cybersecurity best practices and the importance of safeguarding data and systems.

Good to have experience:

  • Familiar with eCommerce such as Shopify and relevant Shopify App is highly desirable.
  • Previous experience with application such as HubSpot, Aircall, MS Dynamic Business Central, Inventory Management System, ERP, Artificial Intelligence, POS, RFID is highly desirable.
  • Previous experience in retail industry especially in retail jewellery.
  • Exposure to Project management tools such as Microsoft Project or Jira.