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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service Supervisor

Salary undisclosed
Checking job availability...
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Job Title: Customer Service Supervisor

Location: On-site,33 UBI AVENUE 3 #02-53/54 VERTEX BUILDING, SINGAPORE 408868

Job Type: Full-Time

About Us:

HelloRide is a bike-sharing company across the Singapore, Australia and HongKong. We are looking for a dedicated and experienced Customer Service Supervisor to lead our team of 5 customer service representatives. If you are passionate about customer service, have strong leadership skills, and are fluent in Mandarin, Cantonese, and English, we would love to hear from you!

Job Responsibilities:

  • Team Management: Supervise, mentor, and support a team of 5 customer service representatives to ensure high performance and excellent customer service.
  • Quality Assurance: Conduct regular quality checks and audits on customer interactions to maintain service standards and identify areas for improvement.
  • Training & Development: Provide ongoing training and development opportunities for team members to enhance their skills and knowledge.
  • Performance Monitoring: Monitor team performance, provide constructive feedback, and implement strategies to improve productivity and customer satisfaction.
  • Reporting: Prepare and present regular reports on team performance, customer feedback, and quality assurance metrics to senior management.
  • Customer Support: Handle escalated customer inquiries and complaints, ensuring timely and effective resolution.
  • Communication: Act as the primary point of contact for the customer service team, facilitating clear and effective communication between team members and other departments.
  • Compliance: Ensure all customer service activities comply with company policies, procedures, and regulatory requirements.

Requirements:

  • Language Proficiency: Fluent in Mandarin, Cantonese, and English (both written and spoken).
  • Experience: Minimum of 3 years of experience in a customer service role, with at least 1 year in a supervisory or team lead position.
  • Skills:
  1. Strong leadership and team management skills.
  2. Excellent communication and interpersonal abilities.
  3. Strong problem-solving skills and the ability to handle stressful situations calmly.
  4. Attention to detail and a commitment to delivering high-quality service.
  • Education: Bachelor’s degree in Business Administration, Communications, or a related field is preferred.
  • Availability: Flexibility to work in different time zones to support Singapore, Australia, and Hong Kong regions.

Preferred Qualifications:

  • Experience in managing remote teams.
  • Knowledge of the markets and customer service practices in Singapore, Australia, and Hong Kong.
  • Certification in customer service or quality assurance is a plus.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.
  • The chance to work with a diverse and talented team.

How to Apply:

If you meet the above qualifications and are excited about the opportunity to lead our customer service team, please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role to [email protected].

We look forward to receiving your application and potentially welcoming you to our team!