Senior Manager, IT

Company Overview:

We are seeking an experienced and highly skilled IT leader to transform our IT operations, resolve critical backlogs, and lead our cloud migration strategy over the next 5 years. The successful candidate will be responsible for stabilizing daily operations, optimizing workflows, and building scalable IT infrastructure that balances cost-effective on-premises systems with a future-ready cloud strategy. This role demands a blend of technical expertise, leadership acumen, and strategic foresight to drive IT initiatives that align with business objectives.

A Day in the Life:

• Strategic Alignment: Develop and implement IT strategies that align with business goals, leveraging technological trends to enhance efficiency, productivity, and competitive advantage.
• Infrastructure Management: Oversee the development, implementation, and maintenance of IT infrastructure and systems to ensure reliable and efficient operations.
• Backlog Resolution: Prioritize and resolve backlogged IT projects while ensuring alignment with long-term organizational goals.
• Cloud Migration: Design and execute a phased roadmap for transitioning from on-premises to cloud infrastructure, ensuring cost efficiency and minimal operational disruption.
• Project Management: Lead the planning, development, and execution of IT projects, ensuring timely delivery, adherence to budget, and alignment with business requirements.
• Vendor Management: Manage relationships with external vendors and service providers, including evaluating proposals, negotiating contracts, and ensuring value for investments.
• Cybersecurity: Implement and maintain robust cybersecurity measures to protect IT infrastructure and data, ensuring compliance with regulatory standards and monitoring for potential breaches.
• Resource Management: Optimize the allocation of IT resources, including budget, personnel, and equipment, to ensure project success and operational efficiency.
• Training and Development: Conduct training sessions on IT systems, tools, and best practices to promote effective technology utilization across the organization.
• Team Leadership: Lead and mentor a team of IT professionals, fostering a collaborative and high-performing work environment.
• Risk Management: Identify and mitigate IT risks, developing comprehensive disaster recovery and business continuity plans to ensure system resilience.
• Compliance: Ensure all IT systems and solutions comply with organizational policies, industry standards, and legal/regulatory requirements.
• Technology Evaluation: Continuously evaluate emerging technologies and assess their potential impact on the company’s operations, integrating new solutions where beneficial.
• Cross-Department Collaboration: Work closely with other departments to identify technology needs and propose effective solutions that support business objectives.

What We Are Looking For:

Qualifications

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Certifications: ITIL, CISSP, PMP, Cloud Certification (e.g., AWS, Azure), or CCNP are highly desirable.

Experience

• 8-10 years of experience in IT management, with at least 3 years of hands-on experience in IT project management, infrastructure management, and helpdesk support.
• Proven experience in cloud migration planning and cost-benefit analyses for hybrid/cloud environments.
• Hands-on experience with Windows Server environments, Active Directory, and PowerShell scripting or other automation tools to streamline server management tasks.
• Strong understanding of IT infrastructure, cloud services, cybersecurity, and hardware lifecycle.
• Experience in IT disaster recovery and business continuity planning.

Key Attributes

• Analytical and Problem-Solving Skills.
• Strong Leadership Skills.
• Exceptional communication and interpersonal skills, with a collaborative mindset to work effectively across departments.
• Proactive, self-motivated, and adaptable to changing business needs and emerging technologies.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively in a fast-paced environment.
• A strategic thinker with a problem-solving approach and a passion for leveraging technology to drive business success.
• Ability to manage resources efficiently and creatively to achieve optimal outcomes.
• Encourage and drive innovation within the IT department, exploring new technologies and methodologies to improve business processes.
• Build strong relationships with key stakeholders to ensure IT initiatives are aligned with business priorities and deliver measurable value.
• Foster a culture of continuous improvement within the IT team, regularly reviewing processes and systems to enhance efficiency and effectiveness.