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Client Services Officer, Singapore

Salary undisclosed

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Job Description :Our client is a market leading provider of international health, life and corporate insurance. We are currently collaborating with them to recruit a Client Services Officer based in Singapore.Responsibilities
  • Evaluate and administrator customer claims.
  • Liaise with insurance companies, clients and service providers via telephone and email.
  • Coordinate the direct billing process with international providers.
  • Handle a portfolio of clients with expatriates stationed worldwide.
  • Regulate health care costs for policyholders and third parties.
  • Processing e-claims and Invoicing.
Requirements
  • Previous experience in the insurance or medical sector is an asset, and in international environment.
  • Experience in Customer Service environment will be a strong advantage.
  • Possess a positive mindset with a passion to deliver quality customer service.
  • Resourceful, proactive, results-driven, attentive to details and a good team player.
  • Possess good communication and interpersonal skills.
  • Fluent in English and Mandarin as you are required to liaise with Mandarin speaking clients and counterparts.
Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. We thank you for your understanding.Timeo-Performance Pte Ltd - EA License No: 21C0685