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Client Services Officer, Singapore
Salary undisclosed
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- Evaluate and administrator customer claims.
- Liaise with insurance companies, clients and service providers via telephone and email.
- Coordinate the direct billing process with international providers.
- Handle a portfolio of clients with expatriates stationed worldwide.
- Regulate health care costs for policyholders and third parties.
- Processing e-claims and Invoicing.
- Previous experience in the insurance or medical sector is an asset, and in international environment.
- Experience in Customer Service environment will be a strong advantage.
- Possess a positive mindset with a passion to deliver quality customer service.
- Resourceful, proactive, results-driven, attentive to details and a good team player.
- Possess good communication and interpersonal skills.
- Fluent in English and Mandarin as you are required to liaise with Mandarin speaking clients and counterparts.