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Jobs or company...

Order Management Specialist (12months Maternity Cover)

Salary undisclosed
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Job Description:JOB SUMMARY:Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of home furnishings in the United States and Canada. Our brands are among the best known and respected in the industry, including Williams-Sonoma, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, and West Elm. We successfully market our brands through three major channels - retail stores, catalogs, and the internet. One of the key growth strategies for Williams-Sonoma Inc. is global expansion. This expansion will be done through company-owned & operated stores/DTC channels, and through strategic franchise partnerships.This position coordinates all end to end purchase order management activities and communicates with cross functional teams for their assigned division(s) within a brand, for our Global business. This position also supports reports generation and analysis as needed.KEY RESPONSIBILITIES:Order management
  • Co-ordinate with Merchandise Planners and Franchise partners on order submission via Relex and Order Portal systems
  • Manage Purchase Order creation and update revisions in Netsuite system
  • Ensure purchase orders are successfully transmitted, received and confirmed by vendors
  • Maintain accurate ship dates, quantities, costs and descriptions in purchase orders
  • Monitor purchase order status, track production, shipping and receiving status in GTN and POC Systems
  • Monitor and keep track of SKU pass emails to ensure purchase orders are issued in a timely manner
  • Communicate regularly with Franchise partners on purchase order status
Communication
  • Follow up on SKU setup process with Merchandising and Merchandise Operations teams, highlight and resolve sku availability issues, to support on time purchase order creation
  • Communicate relevant ordering information, changes and cancellations to purchase orders to Global partners, Sourcing team and vendors
  • Liaise and work with cross-functional partners to track down & resolve shipments and transportation issues.
  • Ensure accurate ship dates, quantities, costs and descriptions in purchase order revisions and communicate the changes to Global partners, Sourcing team and vendors
  • Assist in resolving all queries pertaining to orders through communications with WSI cross-functional partners, including Customs, Transportation, Freight Forwarder, Sourcing and QA
Reporting and analysis
  • Generate reports as needed.
  • Perform analysis of shipment timing to support monthly revenue forecast.
Other responsibilities
  • Attend cross-functional calls with Global merchants and Franchise partners.
  • Complete other duties and responsibilities as assigned by supervisor
QUALIFICATIONS:
  • Candidate must possess a tertiary qualification with 1- 2 years of retail experience in a Merchandising and/or Purchasing role
  • Proficient in Microsoft Excel and strong in analytical skills
  • Meticulous and detail-oriented with strong follow through
  • Strong organizational skills & ability to multi-task
  • Demonstrate sense of urgency & ability to seek-out solutions
  • Superior written, communication & listening skills
  • Ability to work in a fast paced, collaborative environment
  • Willingness to Learn
#LI-KW1About Us:About UsFounded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of home furnishings in the United States, Canada, Puerto Rico, Australia, United Kingdom and the rest of the world with franchise partnerships. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, Mark and Graham, and GreenRow. Our passion for high-quality products, functional design, outstanding customer service, enhancing the lives of our customers and the communities remains as our core values.Today, we are a more than USD 8.7 billion company, with a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.The Singapore regional office was set up in 2008 and we currently have more than 160 associates in functions such as sustainability, customs & compliance, finance, human resource, information technology, inventory planning, logistics, sourcing and quality assurance.The Asia team is an inclusive employer where we recruit and provide employees with fair opportunities on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability. Find out more about us at our !