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Customer Service Executive / Support (Customer Rewards / East)

Salary undisclosed

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-The Opportunity
  • I am currently partnering with a renowned aviation organisation to hire Customer Service Executive
  • 5 days work week
  • Great opportunity to understand B2C Customer Rewards!
Job Description
  • Overseeing Customer Reward program with large amount of transactions
  • Handle any enquiries related of the program from internal/external stakeholders
  • Develop training and refresher materials on the program
  • Generate regular reports on rewards transactions
  • Manage and investigate users' access and transactions
  • Propose business process or system improvement when necessary
Requirements
  • Minimum Diploma in Business related studies
  • Meticulous with the ability to handle multiple tasks simultaneously
  • Self-driven and independent, capable of working under pressure in a fast-paced environment
  • Candidates without relevant experience are welcome to apply!
  • Proficient in MS Office applications, Excel Pivot Table / Vlookup is a plus
Next Step
  • Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
  • Simply click on 'Apply here' to drop your resume or send your resume to [email protected]
  • All shortlisted candidates will be contacted.
Jolinda Yow
Direct Line: 6697 7782
EA License No: 91C2918
Personnel Registration Number: R1654296