Business Process Transformation Senior Specialist SG
Salary undisclosed
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- Lead and manage end-to-end transformation projects, including planning, execution, and monitoring of progress.
- Identify areas for improvement and develop strategies to optimize business processes.
- Collaborate with cross-functional teams to drive change and ensure successful implementation of transformation initiatives.
- Conduct detailed analysis of business operations, identify gaps, and propose innovative solutions.
- Monitor and evaluate the effectiveness of transformation initiatives, making adjustments as necessary.
- Manage a portfolio of complex initiatives that impact one or multiple lines of business.
- Manage the day-to-day project activities, including chairing project management working committee meetings and facilitating steering committee meetings.
- Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables.
- Manage project stakeholders, e.g., escalation, expectation, conflict, scope changes.
- Manage relationships with stakeholders and ensure teams work in a collaborative environment.
- Manage stakeholders expectations through governance processes.
- Deliver appropriate and effective executive level communication.
- Understand interdependencies between technology, operations and business needs.
- Any other duties or responsibilities which the CEO or Head, Strategy & Transformation at their discretion deem as necessary from time to time to meet the needs of the organisation e.g. supporting CEO at events/presentations
- Bachelor's Degree or Masters in business administration or related field
- Prior management consulting or project management experience will be an advantage
- Possess Management consulting or project management skills, business process re-engineering skills and experience
- Excellent at multitasking and ability to juggle multiple priorities.
- Possess critical thinking and problem-solving skills
- Excellent verbal and written communication skills
- Proficient in MS Office especially PowerPoint
- Attention to detail
- Good disposition and interpersonal skills
- Knowledge in Financial Services (preferred but not essential)