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- Supervise and manage the IT operations team.
- Ensure the smooth running of all IT systems, including application software and computer networks.
- Monitor system performance and proactively address any issues.
- Develop and implement IT policies and procedures.
- Plan and coordinate system upgrades and maintenance.
- Ensure data security and compliance with regulatory standards.
- Manage IT budgets and resource allocation.
- Collaborate with other departments to understand and meet their IT needs.
- Implement disaster recovery and backup procedures.
- Provide technical support and training to staff.
- Conduct regular system audits and generate performance reports.
- Evaluate and recommend new technologies for adoption.
- Develop and maintain relationships with external IT vendors.