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Bank Digital Ambassador (No Exp Needed)

Salary undisclosed

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The Opportunity
  • This is an exciting opportunity for an experienced Digital Ambassador to join their team
  • Training will be provided
  • Location: Islandwide
The Job
  • Proactive sharing, understanding, and knowing customers banking needs and refer customers to adopt alternate banking channels (e.g., ATMs, Video Teller Machines, DigiBank) where suitable, for enhanced customers' experience and journey.
  • Be familiar and proactively keeps up to date with latest banking products, processes, and services so as to be able to suggest alternate banking solutions for customers where fitting.
  • Assist in customers' general enquiries and ensure DBS RED service delivery standards at all times, including attending service huddles with branch team
The Talent
  • Fluency in English with excellent communication skills.
  • Disciplined, mature and able to multi-task independently under pressure.
  • Service-oriented with strong interest in developing a customer-focused career.
  • Pleasant personality and able to work effectively in a team.
  • Prior customer service experience would be an advantage.
Next Steps
  • Drop your resume and contact us to follow-up, or send your resume to [email protected]
  • Email Topic: Apply Digital Ambassador
  • Only shortlisted candidates will be contacted
Cecilia Sim Xin YangEA License No: 91C2918
Personnel Registration Number: R22105099