A
Frontdesk Officer
$ 2,600 - $ 3,600 / month
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The job scope will include:
- Meet and greet patients when they and ensure their needs are met
- Find out and understand the needs of patients and recommend suitable treatment plans and products for them without sounding pushy
- Handle simple reconciliation and bookkeeping in case the nurse manager is not around
- Manage billing, invoicing, and checking out of patients
- Answer phone enquiries and manage booking of appointments
- Manage and registration of patients
- Ensure all applicable forms are signed
- Confirm all appointments
- Collect deposits from patients, when required
- Assist the doctor in administering treatments to patients, when required
- Prepare the patients for treatment and/or review when they arrive, when required