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Frontdesk Officer

$ 2,600 - $ 3,600 / month

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The job scope will include:

  • Meet and greet patients when they and ensure their needs are met
  • Find out and understand the needs of patients and recommend suitable treatment plans and products for them without sounding pushy
  • Handle simple reconciliation and bookkeeping in case the nurse manager is not around
  • Manage billing, invoicing, and checking out of patients
  • Answer phone enquiries and manage booking of appointments
  • Manage and registration of patients
  • Ensure all applicable forms are signed
  • Confirm all appointments
  • Collect deposits from patients, when required
  • Assist the doctor in administering treatments to patients, when required
  • Prepare the patients for treatment and/or review when they arrive, when required