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Jobs or company...

Data Centre Operator and Application Helpdesk Support

$ 5,000 - $ 9,000 / month
Checking job availability...
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Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

Job Overview:

A "Data Centre Operator" would be responsible for monitoring, maintaining, and operating the critical data infrastructure within the company’s data centre, ensuring smooth functionality of systems, network connectivity, and data availability, while adhering to strict security and compliance standards, likely including tasks like system monitoring, troubleshooting hardware issues, environmental control, and coordinating with IT teams to address any potential disruptions.

Key Responsibilities:

  • System Monitoring:

Actively monitor data centre systems, including servers, network devices, storage systems, and environmental parameters, utilizing monitoring tools to identify potential issues and anomalies.

  • Incident Management:

Respond to alerts and troubleshoot technical issues promptly, escalating critical problems to relevant IT teams as necessary.

  • Hardware Maintenance:

Perform routine maintenance tasks on data centre equipment, including preventative checks, hardware replacements, and cable management.

  • Environmental Control:

Monitor and adjust cooling systems within the data centre to maintain optimal temperature and humidity levels, ensuring equipment longevity.

  • Security Management:

Implement and enforce data centre security protocols, including access controls, user authentication, and data encryption.

  • Backup and Recovery:

Oversee data backup procedures and ensure the integrity of backup systems for disaster recovery.

  • Capacity Planning:

Collaborate with IT teams to assess data centre capacity needs and plan for future infrastructure upgrades.

  • Documentation and Reporting:

Maintain detailed logs of data centre operations, including incident reports, maintenance activities, and performance metrics.

The DC Operators and Helpdesk Support team shall minimally possess the following requirement:

(a) At least 1 year of working experience in Data Centre Engineer Operations;

(b) Certification in Data Centre Facilities Operations or equivalent; and

(c) At least 3 years of working experience as Application Helpdesk Support team.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online.

Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Nitesh

Avensys Consulting Pte Ltd

EA License: 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.