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Customer Service Associate

Salary undisclosed

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Responsibilities

  • Process quotations, purchase orders and sales orders
  • Manage Customer Consignment Programs
  • Responsible for on-time deliveries for both internal customers (engineers) & external customers
  • Work closely with customers, vendors and engineers to ensure on time deliveries to meet customers’ requirements
  • Manage, negotiate & monitor on-time deliveries to customers (duplicate as 4-remove)
  • Maintain stocks inventory & manage stocks movement
  • Update Customer Price Books
  • Maintain an effective filing system of documentations
  • Attend to enquiries from customers and business partners
  • Build and maintain a good customer relationship
  • Other duties as assigned

Requirements

  • Diploma in Business Studies or its equivalent with at least 1 year of related experience
  • Oracle or SAP system experience will be an added advantage
  • Proficient in Microsoft Office Application
  • Knowledge of Japanese language will be an advantage
  • Strong communication and good interpersonal skills
  • Meticulous, organized and resourceful team player
  • Able to work independently with minimal supervision
  • Required to be on Monthly Rotating Weekend & Public Holiday Standby

We regret that only shortlisted candidates will be notified.

Job Types: Full-time, Permanent

Benefits:

  • Health insurance

Schedule:

  • Monday to Friday
  • Weekend availability

Education:

  • Local Polytechnic Diploma (Preferred)

Experience:

  • Customer service: 1 year (Preferred)
  • SAP: 1 year (Required)

Work Location: In person