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- Act as the primary customer contact, providing clear communication and ownership, and advising on actions to minimize downtime.
- Analyze and troubleshoot system issues systematically, developing, modifying, and maintaining PLC programs for baggage handling system control.
- Perform routine maintenance, diagnostics, and monitoring of control systems, promptly responding to anomalies, alarms, and faults.
- Collaborate with cross-functional teams to integrate control systems with other components, and evaluate and implement system upgrades.
- Ensure compliance with safety regulations, maintaining accurate records of PLC programs, configurations, and maintenance activities.
- Provide training and guidance to maintenance and operational staff, and be available for on-call duty for critical system failures outside regular working hours.
- Configure component-level devices, perform and document PLC/SCADA commissioning testing, and prepare relevant documentation such as checklists, test plans, and functional specifications.
- Lead project execution, onsite configuration, commissioning, and testing, monitoring quality of controls deliverables, and driving continuous improvement actions, including night work as required.
- Bachelor’s degree in electrical engineering, Automation, Instrumentation, Manufacturing, or a related field of study.
- Preferably, you have a good understanding of IT service management practices (ITIL v3/v4).
- Minimum of 5 years of experience in PLC programming and control systems within the baggage handling or airport industry.
- Experience with Siemens controls programming, software, and hardware.
- Proficiency in PLC programming languages (Ladder Logic, Structured Text, etc.).
- Basic knowledge of OT software development and maintenance.
- Strong knowledge of control system hardware, including PLCs, HMIs, SCADA, etc.
- Familiarity with relevant industry standards and safety regulations.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills and the ability to collaborate effectively in a team environment.
- Experience dealing with software version control.
- Strong knowledge of PLC and SCADA systems.
- Working experience with the Siemens S7 series platform is a must.
- Experience in electrical controls hardware design and communication networks.
- Good communication skills in English.
- Assertive team player and proactive.
- Willingness to work in a 24/7 operational environment and be on-call as needed.