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Manager (Tax Service Delivery, Compliance Strategy & Service)
Salary undisclosed
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Simplified
- Carry out effective & appropriate enforcement actions against taxpayers who do not file tax returns/accounts on time and who do not pay tax assessed in a timely manner
- Provide assistance to taxpayers via telephone or through written correspondence
- Support the Manager and supervisors on technical, systems and procedural issues that may arise from complex situations
- Be involved in various projects to improve the service delivery, voluntary compliance and education of taxpayers
- Diploma/Degree in any discipline
- Experience in customer service, good interpersonal, verbal and written communication skills
- Ability to question, probe and analyse
- Organized and systematic in handling data
- Resourceful and able to work independently in a team environment