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- Client Support: Be the main contact for clients, answering questions and resolving any issues they have with their policies.
- Manage Documents: Organize client files, policy details, renewals, and claims.
- Assist Consultant: Help with planning meetings and following up on client actions.
- Client Relationship: Keep clients happy by offering personalized support and ensuring they feel valued.
- Ensure Compliance: Make sure all paperwork is in order and follows company rules.
- Work with Teams: Collaborate with internal teams and insurance providers to get policies approved and updated.
- Track Progress: Provide regular updates on client interactions and policy status.
- Experience: 1 year in Customer Engagement
- Communication: Great written and verbal communication skills.
- Detail-Oriented: Ability to keep things organized and accurate.
- Problem-Solver: Can quickly find solutions to client concerns.
- Tech-Savvy: Comfortable using Microsoft Office and CRM tools.
- Education: A levels/Diploma
Kindly note that only shortlisted candidates will be notified.
InternSG