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Jobs or company...

Retail Area Manager (5 Days Work Week)(Job ID: 19500) - XH

$ 4,000 - $ 4,500 / month
Checking job availability...
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Benefits:

  • AWS
  • Commission
  • Transport Allowance

Industry: Retail/Distribution(Fashion&Apparel)

Location: Raffles Place

Working hour: 5 days work week, shift working (ex: 9am-6pm, 12am-9pm)

Job Description:

Reporting to the Assistant Retail Operations Manager, the Retail Area Manager leads and motivates store teams in achieving their sales target, retail KPIs and ensures that brand values are consistently reflected across all the stores.

1. Drive Sales Performance
• Review and analyse individual store performance to identify trends, opportunities, and areas for growth.
• Develop and implement actionable plans to address underperforming stores, leveraging data-driven insights and store visit observations.
• Conduct regular store visits to monitor progress, provide feedback, and ensure alignment with sales goals.
• Collaborate with Store Managers to execute promotions and initiatives that drive foot traffic and optimize store performance.
• Share best practices and success strategies across stores to enhance overall sales performance.
• Analyse sales and product performance to identify opportunities in controllable areas.

2. People Development
• Identify high-potential team members and create tailored development plans to prepare them for next-level promotions.
• Foster a positive and motivating work environment for a team of 50+ employees, ensuring high morale and engagement.
• Act as a mentor to Store Managers, equipping them with leadership skills to manage and inspire their own teams.
• Conduct regular check-ins and coaching sessions with Store Managers, mentoring them on team leadership and operational management.
• Actively coach and develop store team members to drive performance, accountability, and autonomy.
• Build diverse, high-performing teams by assessing strengths, encouraging career development, and providing opportunities for growth.
• Support recruitment processes, including interviewing and selecting candidates aligned with company culture and values.
• Mediate and resolve escalated HR or team-related issues to ensure productivity and team harmony.
• Build and maintain internal benchmarks and succession plans.

3. Ensure Operational Excellence
• Set and uphold the highest operational standards for back and front-of-house in all stores, in line with company guidelines.
• Collaborate with regional office departments to resolve operational gaps, ensuring seamless execution of processes.
• Manage communication between stores, merchandising, and logistics teams regarding inventory needs, stock allocations, delivery schedules, and operational issues.
• Optimize traffic management by reviewing store rosters and coaching teams on improvements.

4. Customer Service and Visual Merchandising
• Develop a consumer-centric service culture by reinforcing the use of company training tools and personally leading by example.
• Equip store managers to implement customer service processes and ensure team behaviours reflect outstanding service standards.
• Understand and maintain visual merchandising guidelines to ensure stores are brand-appropriate, maximize sales opportunities, and exceed company expectations.
• Regularly monitor store presentation and provide guidance to achieve consistent visual excellence.

5. Administration and Ad-Hoc Support
• Work closely with HR to support manpower requirements and ensure stores operate with optimal staffing levels.
• Ensure timely and accurate submission of HR paperwork, such as performance reviews, payroll, and claims.
• Assist with ad-hoc projects and initiatives as required by the business.

Job Requirements:

・Position overseeing all 8 stores in Singapore
・Background in the retail industry
・Strong team management skills
・Ability to meet individual store KPIs
・Ensuring smooth store operations
・Ability to drive excellence in operations
・Capable of managing store inventory
・Detail-oriented with numbers and highly skilled in Excel

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

Thank you for your understanding and co-operation!

Lee Xin Hui

EA Registration No: R22108046

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069