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Import Export Customer Service Officer

$ 3,000 - $ 3,000 / month

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Job DescriptionJob Description
  • Industry/ Organization Type: Freight Forwarding
  • Position Title: Import Export Customer Service Officer
  • Working Location: Tanjong Pagar
  • Working Hours: 5.5 days (Mon-Fri 8.30am-6pm, Sat 8.30am-1pm)
  • Salary Package: Basic Salary $3,000 + AWS
  • Duration: Permanent
Key Responsibilities
  • Communicate and follow up on daily trucking status.
  • Handle customer complaints and feedback professionally.
  • Liaise with shipping lines or agents for empty container returns/collection and cost details.
  • Coordinate with internal departments and customers/consignees regarding depot or transport matters.
  • Plan delivery schedules according to customer requirements.
  • Prepare billing once the job is completed.
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  • Minimum GCE 'N' level qualification.
  • Preferably 1 year of experience in the logistics industry.
  • Knowledge of Portnet, Yard, and Trip Management Systems is beneficial.
  • Proficient in basic computer applications (Excel, Word, Outlook).
*If you face technical issues when submitting your resume, please email your resume to . Please indicate #73622 on the email subject.Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.