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Senior IT Consultant (SAP SuccessFactors), Communications & Information Technology - 11 months contract)

Salary undisclosed

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Job no: 498846
Department: Communications and InformationTechnology
Contract type: Temporary

Key Responsibilities

  • Provide functional support for SuccessFactors modules (Employee Central Core, Benefits, Leave, Timesheet, Performance & Goals, Recruiting, Learning, Onboarding and Offboarding).
  • Conduct user requirement analysis for enhancements, analyse business information needs gathered, translate into requirement specifications, and secure user signoffs.
  • Evaluate potential solutions and make recommendations to business users.
  • Assist with the configuration of SuccessFactors modules and support system upgrades and patches.
  • Plan, coordinate, conduct and document end to end unit testing and System Integration Test. Support users in User Acceptance Test.
  • Monitor and resolve system integration issues with other platforms, such as payroll or other systems.
  • Liaise closely with business users and build good rapport.
  • Liaise closely with vendors or team members in application maintenance, application testing, supporting application patches and upgrades in accordance with policies and procedures.
  • Participate in project implementation activities where required.
  • Ensure adherence to security policies and best practices regarding system data and user access.

Job Requirements

  • Bachelor's degree in Information Technology.
  • Proven experience with SuccessFactors support and configuration, including at least 5 years of hands-on experience with SuccessFactors modules (Employee Central Core, Benefits, Leave, Timesheet, Performance & Goals, Recruiting, Learning, Onboarding and Offboarding).
  • Familiarity with SAP or SuccessFactors integration points with other business systems like S/4 Hana, Concur and 3rd Party systems.
  • Knowledge and experience with SAP Analytics Cloud (SAC), Robotic Process Automation (RPA) technologies and Data Analysis System will be an added advantage.
  • Excellent problem-solving and analytical skills to effectively analyse functional requirements and propose technical solutions.
  • Experience with troubleshooting and resolving technical issues, both at a functional and technical level.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Ability to work collaboratively with cross-functional teams and external stakeholders.
  • Experience with system testing, user training, and documentation.
  • SuccessFactors certifications (e.g., SAP Certified Application Associate) are a plus.
  • Experience in HR technology and processes, with a focus on automation and efficiency will be an added advantage.