Retail Store Manager
At BoConcept, we believe our people are the driving force behind our success. As we continue to grow, we are committed to creating opportunities for our team to grow with us. We foster a healthy, safe, and engaging work environment built on trust, accountability, and collaboration.
The Store Manager works closely with the Regional Operations Manager and is responsible for overseeing the overall operations of the store, driving both sales and service performance while implementing innovative and productivity-focused initiatives. This role includes identifying business opportunities and managing operational and service excellence strategies to ensure the store's.
What We're Looking For:
- Strategise and develop execution plans for the team to deliver brand, sales and service goals and targets.
- Collaborate with management to develop budget and evaluate business financial performance regularly.
- Build a CRM programme for the team to establish rapport and cultivate relationships with customers.
- Monitor merchandising presentation and visual display.
- Develop and ensure follow-through on a service recovery framework for crisis management.
- Ensure business continuity management in retail operations.
- Supervise, train and plan succession for employees in customer service, interior styling, sales, service and visual merchandising.
- Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
- Manage all controllable costs with a view to maintaining profitability.
- Work with back of house team including Marketing to ensure the smooth running of store operations and campaigns.
- Assist in researching and developing market opportunities and plans, understand market requirements, identify market trends.
- Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.
Requirements:
- Diploma or Degree in Business Management, or any related field.
- 3 – 5 years of retail experience.
- Proven track record of attaining sales target, success in strategic planning and problem solving.
- Customer-focused with strong communications and interpersonal skills.
- Strong leadership and organizational skills.
- Knowledge of retail management and procedures.
- At least 2 years of experience in managing a team.
Location: Paragon
Working Timing: 10am to 6pm / 10am to 8pm (5 days shift including weekends)
We thank all candidates for your interest in Vanguard Group, and regret that only shortlisted candidates will be notified.
Retail Store Manager
At BoConcept, we believe our people are the driving force behind our success. As we continue to grow, we are committed to creating opportunities for our team to grow with us. We foster a healthy, safe, and engaging work environment built on trust, accountability, and collaboration.
The Store Manager works closely with the Regional Operations Manager and is responsible for overseeing the overall operations of the store, driving both sales and service performance while implementing innovative and productivity-focused initiatives. This role includes identifying business opportunities and managing operational and service excellence strategies to ensure the store's.
What We're Looking For:
- Strategise and develop execution plans for the team to deliver brand, sales and service goals and targets.
- Collaborate with management to develop budget and evaluate business financial performance regularly.
- Build a CRM programme for the team to establish rapport and cultivate relationships with customers.
- Monitor merchandising presentation and visual display.
- Develop and ensure follow-through on a service recovery framework for crisis management.
- Ensure business continuity management in retail operations.
- Supervise, train and plan succession for employees in customer service, interior styling, sales, service and visual merchandising.
- Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
- Manage all controllable costs with a view to maintaining profitability.
- Work with back of house team including Marketing to ensure the smooth running of store operations and campaigns.
- Assist in researching and developing market opportunities and plans, understand market requirements, identify market trends.
- Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.
Requirements:
- Diploma or Degree in Business Management, or any related field.
- 3 – 5 years of retail experience.
- Proven track record of attaining sales target, success in strategic planning and problem solving.
- Customer-focused with strong communications and interpersonal skills.
- Strong leadership and organizational skills.
- Knowledge of retail management and procedures.
- At least 2 years of experience in managing a team.
Location: Paragon
Working Timing: 10am to 6pm / 10am to 8pm (5 days shift including weekends)
We thank all candidates for your interest in Vanguard Group, and regret that only shortlisted candidates will be notified.