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Customer Service

$ 2,300 - $ 2,300 / month

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A dynamic and growing freight forwarding company headquartered in Singapore, with regional offices across the region. As we continue to expand, we are seeking a meticulous and organized Customer Service Representative to join our team and help drive our success and support overall customer satisfaction.



Job Description:

• Respond to customer inquiries via phone, email, and in-person

• Liaise with overseas / warehouse / carrier & local shipper for daily operational issue including transportation, custom declaration and delivery of goods

• Maintain accurate customer records and document all interactions

• Collaborate with other departments to resolve complex issues



Job Requirements:

• Excellent communication and interpersonal skills

• Strong problem-solving abilities and attention to detail

• Relevant experience an advantage

• Ability to remain calm and professional in challenging situations

Benefits & Perks:
• Salary shall commensurate with qualification and experiences
• Professional development opportunities
• Positive and supportive work environment