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Customer Service
$ 2,300 - $ 2,300 / month
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A dynamic and growing freight forwarding company headquartered in Singapore, with regional offices across the region. As we continue to expand, we are seeking a meticulous and organized Customer Service Representative to join our team and help drive our success and support overall customer satisfaction.
Job Description:
• Respond to customer inquiries via phone, email, and in-person
• Liaise with overseas / warehouse / carrier & local shipper for daily operational issue including transportation, custom declaration and delivery of goods
• Maintain accurate customer records and document all interactions
• Collaborate with other departments to resolve complex issues
Job Requirements:
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Relevant experience an advantage
• Ability to remain calm and professional in challenging situations
Benefits & Perks:
• Salary shall commensurate with qualification and experiences
• Professional development opportunities
• Positive and supportive work environment
Job Description:
• Respond to customer inquiries via phone, email, and in-person
• Liaise with overseas / warehouse / carrier & local shipper for daily operational issue including transportation, custom declaration and delivery of goods
• Maintain accurate customer records and document all interactions
• Collaborate with other departments to resolve complex issues
Job Requirements:
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Relevant experience an advantage
• Ability to remain calm and professional in challenging situations
Benefits & Perks:
• Salary shall commensurate with qualification and experiences
• Professional development opportunities
• Positive and supportive work environment