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Retail Assistant

Salary undisclosed

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Job summary:
  • Flexible hours available
  • No experience required for this role
  • Working rights required for this role
  • Immediate start available

DIVISION: RETAIL MANAGEMENT

REPORTING TO: ASSISTANT SUPERVISOR / SUPERVISOR

LOCATION AVAILABLE: Boon lay (BNLY), Anchor point (EACPT), West (EWECP), Sembawang (SBWG), Fairprice Toa Payoh

KEY AREAS OF RESPONSIBILITIES AND EXPECTATIONS

CUSTOMER SERVICE

  • Deliver outstanding customer service by welcoming customers, suggesting baskets, and assisting with their needs.

  • Guide customers to the relevant aisle or shelf to aid them in making purchasing decisions.

  • Deliver comfortable shopping experience by maintain overall cleanliness and neatness of the shop.

CASHIER DUTIES

  • Manage customer transactions, handle payments, and ensure the accuracy of financial transactions.

  • Ensure the cleanliness and orderliness of checkout and merchandise areas.

  • Stay informed about merchandise promotions, advertisements, and product details.

  • Adhering to cashiering procedures concerning payment methods, vouchers, and promotional items.

  • Address customer concerns, offer guidance, and provide relevant information

INVENTORY MANAGEMENT

  • Assists with inventory, including receiving and stocking merchandise as per standard procedures.

  • Ensuring shipping information attached is correct, and moving completed order to designated shipping area

  • Organize goods by stacking them, ensuring prompt dispatch to their destinations, and affixing price labels as needed.

  • Practice FEFO during stocking of goods with expiry dates.

  • Help check expiration dates on goods and report any items nearing expiration to the supervisor for B1F1.

  • Ensure a tidy workspace, monitor store and equipment temperatures to prevent damage to products.

OTHER AREAS OF RESPONSIBILITIES

The Incumbent, under the digression of their Asst Supervisor/Supervisor may be required to undertake additional work-related task not specified in their key areas of responsibilities. These tasks shall be completed by the incumbent, following established guidelines and SOPs.

JOB REQUIREMENTS

  • 18 years old & above (Adhere to national regulations prohibiting the employment of underage workers.)

  • Minimum secondary school education level or higher

  • Able to work autonomously

  • Able to work on a rotating shift schedule, including weekends and public holidays as needed.

  • Basic mathematical & computer skills

  • Excellent communication, and interpersonal skills

  • Experience working in retail operations