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Customer Service Staff

  • Full Time, onsite
  • Richdale International Executive Search Pte Ltd
  • Bishan, Singapore
Salary undisclosed

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Job summary:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
    • Saturday: Morning, Afternoon
  • 2-3 years of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $1,500 - $1,800 per month
  • Immediate start available

Job Description:

  • You have to deliver customer service to hotline calls, emails and walk-ins

  • Able to processing of orders via various purchase options

  • You have to processing enrolments of new customers

  • You need to prepare daily sales report to ensure accurate payments received and stock quantities

  • Able to assist with merchandise and spare parts purchase

  • Filing of documents

  • You have to checking of invoices with order forms to ensure invoices are keyed correctly

  • Able to handle customer enquires

  • Able to issue products to customers according to the purchases

  • You need to pack of stock for deliveries and courier service

  • You have to coordinate with courier to ensure timely delivery

  • Able to handle daily stock count to ensure accurate and sufficient inventory level

  • Order stock in to replenish

  • Able to handle receiving of stock and arrangement of stock in warehouse

  • You have to providing after-sales service (repair)

  • Able to prepare inventory reports

  • Any other ad-hoc duties

Job Requirements:

  • You must have a minimum 3 years of experience in customer service or sales administration

  • You must have a strong communication skills in verbally and in written

  • MS Office Skills

  • Able to work independently and good teamwork

Benefit:

  • AWS

  • Transport, meal and OT allowance

  • Medical and dental benefits

  • 5.5 days’ work week (Monday to Friday 11am to 8pm, Saturday 11am to 5pm)

  • Allowance: Meal $100, Transport $100, OT $200