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Site Reliability Engineer (Ref 25637)

$ 4,000 - $ 6,500 / month

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Responsibilities

• Provide timely and effective technical support for application-related incidents and service requests.

• Troubleshoot and resolve application issues, both independently and in collaboration with development teams.

• Monitor application performance, identify bottlenecks, and implement performance enhancements.

• Conduct root cause analysis for recurring issues and implement preventive measures.

• Collaborate with internal stakeholders to gather requirements and provide recommendations for application improvements.

• Maintain documentation related to application configurations, troubleshooting procedures, and known issues.

• Participate in application deployment and release management activities.

• Stay updated with industry trends and emerging technologies to drive continuous improvement in application support processes.

• Support UAT and Interface Testing

Requirements

• Minimum 3 years relevant experience

• Strong technical knowledge and experience in supporting enterprise-level applications.

• Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.

• Experience with databases and SQL query language.

• Familiarity with software development life cycle (SDLC) and ITIL principles.

• Excellent problem-solving and analytical skills.

• Effective communication and collaboration abilities.

• Ability to work under pressure and prioritize tasks in a fast-paced environment.

• Occasionally required to work late hours (to support application deployment) and weekends (to support UAT)

Preferred Skillset

• Java (Able to read)

• Oracle Database

• MySQL Database

• Jira

• Excel

• Hosting Platform, include but not limited to Tomcat, Boss, IBM Websphere/Weblogic

Licence no: 12C6060