Manager (Systems Development)
Salary undisclosed
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What The Role Is
You drive the implementation of digital initiatives identified in the Service Delivery (SD) digitalisation plans.
What You Will Be Working On
Appointment will be commensurate with your experience.
Only shortlisted candidates will be notified.
You drive the implementation of digital initiatives identified in the Service Delivery (SD) digitalisation plans.
What You Will Be Working On
- Drive digital projects and products that enhance citizens' and employees' service experience, from concept to launch
- Ensure products and projects in Service Delivery domain are well architected, balancing usability, technical, cost, and security trade-offs
- Plan and execute efforts to improve user experience for SD products and projects
- Execute projects while working with stakeholders across MINDEF/SAF, Defence Tech Community, WOG, and vendors
- Continuously identifying, reframing, and solving the right service-related problems while keeping pace with customer and employee-related pain points and needs
- Education in IT-related fields is preferred
- Good understanding of latest technologies in government and commercial sectors
- Fundamental understanding of business domains (National Service and Service Delivery)
- Ability to map interdependencies across different business domains
- Strong communication and stakeholder management skills
- Critical thinking skills
- Ability to adopt a Product Owner's perspective
- Ability to multi-task and work in a dynamic and fast-paced environment
- Ability to understand business requirements for e-Services and digital solutions quickly
Appointment will be commensurate with your experience.
Only shortlisted candidates will be notified.