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TSH Corporation Limited specializes in offering and distributing the epitome of premium whiskies, cocktails, and spirits. Our portfolio includes eight unique concepts: Quaich Bar Collector, Quaich Bar Avant-garde, Quaich Bar Wanderlust, The Other Room, Signature Reserve, Capitol Cigar & Whisky Lounge, The Whisky Store, and Whisky Journey.
General Duties & Responsibilities:
- Responsible for the operations of the Fractionalisation Platform which includes enabling on-chain fractionalisation of assets to help both asset owners and investors to unlock new opportunities.
- Manages fractionalization of whisky and other related physical assets into non-fungible tokens for the purposes of sales and trading.
- Ensures that the construction of Fractionalisation Platform is in accordance to the terms and conditions in the Agreement.
- Exercise due diligence and takes all necessary precautions to ensure careful and responsible operation of the fractionalisation platform.
- Manages fractionalization of whisky and other related products using blockchain and web3 technologies and provide end-to-end life-cycle management of tokens on
- Work closely with internal teams, including product, marketing and operations to ensure seamless client onboarding and ongoing account management.
- Deliver accurate and timely reporting on contracts, investments and sales.
- Stay up-to-date on the latest trends and developments in fractionalisation of physical assets and use that knowledge to inform sales and customer success strategies.
- Maintain and update customer records with attention to detail and participate actively in customer retention programmes and contribute to retention strategy.
- Deliver accurate and timely reporting on contracts, investments and sales.
- Skillfully manage customer feedback and resolve complaints to ensure customer satisfaction.
- Uphold service standards, striving for excellence in interactions with both internal and external stakeholders.
- Knowledgeable or have experience in the area of wine, alcohol and spirits.
- Identifies and evaluates new business opportunities and develops business strategies for wine distribution and supply.
- Targets distribution to bars and clubs, wine retailers, restaurants, hotels and membership clubs.
- Actively source and establish new customer base from restaurants, hotels, golf, and recreation clubs for the supply of wine and niche alcohol.
- Achieves sales targets and ensures timely response to customers’ requests for proposals, quotation and good follow-up.
- Maintains and develops strong business relationships with customers by providing support, information and guidance to achieve or exceed revenue budgets.
- Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
- Proper follow-up of key customers and existing assigned accounts and maintain close relationships with key decision makers.
- Runs taste testing sessions for key account holders.
- Negotiates new contracts and arrangements.
- Manages customers’ payment collection.
- Events planning and organisation for trade and private clients.
- Prepares reports by collecting, analysing and summarising information.
- Performs administrative support for order fulfillment and deliveries.
- Maintains quality service by establishing and enforcing organisational standards.