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Original
Simplified
Duties
Perform IU / OBU commissioning, diagnostic, repair, replacement and installation
Troubleshooting / Replacement Services
Verify the OBUM system for previous installation records.
Diagnose and troubleshoot issues for eligible motorists.
Clearly explain identified issues and proposed resolutions to motorists.
Perform installation and removal of IU/OBU devices as per LTA’s guidelines.
Commission and decommission devices as per LTA’s guidelines.
Installation Services
Check LTA microsite to confirm motorist eligibility.
Handle migration and new vehicle installations.
Perform installation and removal of IU/OBU devices.
Administrative Duties
Ensure a clean, organized and safe work environment.
Conduct
Always uphold professionalism and good conduct.
Deliver excellent customer service throughout the process.
Interact professionally and politely with all vehicle owners.
Punctuality.
Company issued uniform must be worn at all time while on duty. Uniform must be clean, in good condition and worn neatly.
Respect managers/supervisors and fellow colleagues
Obey all company’s rules and regulations
PPE to be worn where required
Administration
Working hours 8am to 5pm Monday to Saturday (Rotating Saturday)
Perform IU / OBU commissioning, diagnostic, repair, replacement and installation
Troubleshooting / Replacement Services
Verify the OBUM system for previous installation records.
Diagnose and troubleshoot issues for eligible motorists.
Clearly explain identified issues and proposed resolutions to motorists.
Perform installation and removal of IU/OBU devices as per LTA’s guidelines.
Commission and decommission devices as per LTA’s guidelines.
Installation Services
Check LTA microsite to confirm motorist eligibility.
Handle migration and new vehicle installations.
Perform installation and removal of IU/OBU devices.
Administrative Duties
Ensure a clean, organized and safe work environment.
Conduct
Always uphold professionalism and good conduct.
Deliver excellent customer service throughout the process.
Interact professionally and politely with all vehicle owners.
Punctuality.
Company issued uniform must be worn at all time while on duty. Uniform must be clean, in good condition and worn neatly.
Respect managers/supervisors and fellow colleagues
Obey all company’s rules and regulations
PPE to be worn where required
Administration
Working hours 8am to 5pm Monday to Saturday (Rotating Saturday)