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The Resident Bartender prepares mixes and serves drinks and beverages correctly to all guests. He/she engages with our guests during their visit, receives and serves orders and delivers accordance to Raffles Hotel Singapore service standards.
Primary Responsibilities
Overseeing Daily Operations and Achieving Targets
Supports Resident Mixologist in providing world-class hospitality and drinks making.
Ensures operating par stock for OS&E and beverage.
Adheres to bar Standard Operating Procedures.
Delivers quality and consistency of all drinks served in accordance with the bar recipe by Raffles Hotel Singapore.
Ensures maintenance equipment checklist to be conducted on weekly basis with Engineering and Housekeeping team.
Ensures bar/outlet and related areas and outlet hygiene are kept to Raffles Hotel Singapore and HACCP standards.
Ensures cleanliness and appearance of the bar/outlet and related areas at all times and takes immediate action when required.
Attends all Raffles Hotel Singapore or Food & Beverage training platform for all colleagues.
Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
Is present in the bar/outlet during all key operation periods.
Achieves or exceeds outlet’s goal and sales target.
Delivers personalise guest experience and in accordance to MOQ, Forbes and LQA Standards.
Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
Maintains levels of confidentiality and discretion of the guest, colleague or operator at all times.
Marketing Plan and Revenue Management
Able to comfortably and confidently answer questions and attend to queries or feedback regarding Raffles Hotel Singapore and bar.
Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
Carries out appropriate and effective measures to improve control of costs, expenses, and labour.
Primary Responsibilities
Overseeing Daily Operations and Achieving Targets
Supports Resident Mixologist in providing world-class hospitality and drinks making.
Ensures operating par stock for OS&E and beverage.
Adheres to bar Standard Operating Procedures.
Delivers quality and consistency of all drinks served in accordance with the bar recipe by Raffles Hotel Singapore.
Ensures maintenance equipment checklist to be conducted on weekly basis with Engineering and Housekeeping team.
Ensures bar/outlet and related areas and outlet hygiene are kept to Raffles Hotel Singapore and HACCP standards.
Ensures cleanliness and appearance of the bar/outlet and related areas at all times and takes immediate action when required.
Attends all Raffles Hotel Singapore or Food & Beverage training platform for all colleagues.
Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
Is present in the bar/outlet during all key operation periods.
Achieves or exceeds outlet’s goal and sales target.
Delivers personalise guest experience and in accordance to MOQ, Forbes and LQA Standards.
Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
Maintains levels of confidentiality and discretion of the guest, colleague or operator at all times.
Marketing Plan and Revenue Management
Able to comfortably and confidently answer questions and attend to queries or feedback regarding Raffles Hotel Singapore and bar.
Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
Carries out appropriate and effective measures to improve control of costs, expenses, and labour.