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Senior Operations Specialist
$ 3,500 - $ 4,400 / month
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Key Responsibilities:
- Oversee and optimize daily operational processes to enhance efficiency and effectiveness.
- Develop and implement operational strategies aligned with company objectives.
- Coordinate with cross-functional teams including finance, logistics, and customer support to streamline workflows.
- Monitor key performance indicators (KPIs) and generate reports to provide insights into operational performance.
- Identify and resolve operational bottlenecks by implementing innovative solutions.
- Manage vendor and partner relationships to ensure smooth collaboration and service delivery.
- Ensure compliance with industry regulations, company policies, and data security standards.
- Support the development of new business initiatives and assist in process automation efforts.
- Train and mentor junior team members to improve operational proficiency.
- Stay updated on industry trends and best practices to enhance operational effectiveness.
Qualifications & Requirements:
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- Minimum of 5 years of experience in operations, preferably in the gaming or digital entertainment industry.
- Strong analytical and problem-solving skills with a keen attention to detail.
- Proficiency in data analysis tools, Excel, and ERP systems.
- Excellent organizational and project management abilities.
- Effective communication and interpersonal skills for cross-departmental collaboration.
- Ability to work in a fast-paced and dynamic environment.
- Experience with process improvement methodologies such as Lean or Six Sigma is a plus.