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Senior Operations Specialist

$ 3,500 - $ 4,400 / month

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Key Responsibilities:

  • Oversee and optimize daily operational processes to enhance efficiency and effectiveness.
  • Develop and implement operational strategies aligned with company objectives.
  • Coordinate with cross-functional teams including finance, logistics, and customer support to streamline workflows.
  • Monitor key performance indicators (KPIs) and generate reports to provide insights into operational performance.
  • Identify and resolve operational bottlenecks by implementing innovative solutions.
  • Manage vendor and partner relationships to ensure smooth collaboration and service delivery.
  • Ensure compliance with industry regulations, company policies, and data security standards.
  • Support the development of new business initiatives and assist in process automation efforts.
  • Train and mentor junior team members to improve operational proficiency.
  • Stay updated on industry trends and best practices to enhance operational effectiveness.

Qualifications & Requirements:

  • Bachelor’s degree in Business Administration, Operations Management, or a related field.
  • Minimum of 5 years of experience in operations, preferably in the gaming or digital entertainment industry.
  • Strong analytical and problem-solving skills with a keen attention to detail.
  • Proficiency in data analysis tools, Excel, and ERP systems.
  • Excellent organizational and project management abilities.
  • Effective communication and interpersonal skills for cross-departmental collaboration.
  • Ability to work in a fast-paced and dynamic environment.
  • Experience with process improvement methodologies such as Lean or Six Sigma is a plus.