Job Responsibilities: • Assist clients in understanding personal loan products and determine the best options based on their financial needs. • Provide accurate and comprehensive information on loan terms, conditions, and repayment schedules. • Manage the loan application process from start to finish, including documentation and initial credit assessments. • Ensure all loan applications meet company policies and regulatory requirements, collaborating with the compliance team as needed. • Coordinate with relevant departments to ensure prompt approval and disbursement. • Build and maintain strong, trusting relationships with clients through ongoing communication and support. • Address and resolve client inquiries or issues in a timely and professional manner. • Proactively reach out to potential clients, promote loan products, and encourage referrals from satisfied clients. • Meet monthly targets for loan disbursements while upholding a commitment to responsible lending practices. • Maintain detailed and accurate records of client interactions and loan statuses. • Ensure full compliance with Singapore’s money lending regulations and company policies. • Work with Collections manager for Overdue account payments and Site visit for collections work Job Requirements: • More than 5 years of relevant experience with a proven track record in a licensed moneylending background. • Knowledge of Singapore’s lending regulations is a plus • Strong interpersonal and communication skills with a customercentric approach. • Ability to handle sensitive financial information with confidentiality and professionalism. • Proactive and goal-oriented with strong problem-solving abilities. • Positive attitude, resilient, and willing to learn and adapt in a fast paced environment. • Detail-oriented with good organizational skills for managing multiple applications