Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...
S

Customer Service Staff

Salary undisclosed
Checking job availability...
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Simplified
Job summary:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
    • Saturday: Morning, Afternoon
  • 2-3 years of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,500 - $3,000 per month
  • Immediate start available

Join our client for a fun and fulling job! Customer Service Staff:

  • Act as a key point of contact to assist Customer Service and Bus Transport Executives in handling inquiries via phone, email, and in-person interactions.

  • Support customers with the online booking process, troubleshoot booking-related issues, and ensure a smooth user experience.

  • Deliver effective solutions to customer concerns, prioritising high levels of satisfaction.

  • Conduct follow-ups to confirm customer issues are resolved and their expectations are met.

Administrative Support (Pre-Camp):

  • Update and manage booking system capacity, ensuring all information is accurate and up to date.

  • Review, generate, and analyse reports from the booking system to support planning and decision-making.

  • Maintain accurate and organised administrative records in preparation for camp operations.

  • Assist in the preparation and organisation of documents required for camp setup.

  • Monitor payment statuses, update finance records, and manage refund and credit reports.

Administrative Support (During Camp):

  • Continuously update and generate administrative reports as needed to support camp operations.

  • Provide logistical and administrative assistance to the Customer Service, Transport, and Operations teams to ensure seamless camp execution.

  • Handle ad-hoc administrative tasks effectively, maintaining flexibility and responsiveness during the camp season.

Qualifications and Skills:

  • Strong communication and interpersonal skills with a preference for bilingual proficiency.

  • Excellent organisational and time management skills with an ability to handle multiple tasks and deadlines.

  • Attention to detail and a proactive approach to problem-solving.

  • Previous experience in customer service or administrative roles is an advantage.

Mandarin speaking candidates necessary, as a significant portion of customers speak Mandarin.

5 days work week, with occasional Saturdays. Contract period from Feburary to August 2025.

Join us now!