Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Service Desk Team Lead

$ 2,500 - $ 2,700 / month
Checking job availability...
Original
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  • Act as a point of escalation for complex technical issues, ensuring swift resolution and customer satisfaction.
  • Monitor the service desk ticketing system, track ticket progress, and ensure timely responses and resolutions according to SLAs.
  • Allocate and prioritize tasks effectively, ensuring the team meets daily operational targets and deadlines.
  • Provide ongoing coaching, training, and development for team members to enhance technical skills and customer service abilities.
  • Develop and maintain comprehensive documentation for service desk procedures and troubleshooting guides.

Requirements:

  • Possess at least 3 years of Service Desk support experience, including a minimum of 1 year in a leadership role.
  • Possess ITIL Foundation Certificate
  • Excellent communication, interpersonal, and leadership skills to effectively manage a team and engage with users.
  • Experience with IT service management tools (e.g., ServiceNow, Zendesk, etc.) and ticketing systems.
  • Solid understanding of ITIL best practices and service management frameworks.
  • Ability to identify and resolve complex technical issues efficiently while maintaining a customer-first attitude.
  • Strong organizational and time-management skills with a focus on team performance and SLA adherence.
  • Proactive and solution-oriented with a focus on process improvement.