![](https://static.mycareersfuture.gov.sg/images/company/logos/528426b3e38835dc90368a75187db2da/TUK%20TUK%20CHA%20(S)%20PTE.%20LTD..jpg)
Marketing Executive
Join our team as a Marketing Executive and be part of a dynamic environment where your creativity and strategic thinking can shine! Fresh graduates are welcome! Experience with Photoshop & Illustrator is a plus!
Key Responsibilities:
Marketing & Branding
• Develop and execute marketing strategies that align with our restaurant’s goals.
• Maintain brand consistency across all marketing materials and digital platforms.
• Plan and execute promotions, events, and campaigns to drive foot traffic and customer loyalty.
Digital Marketing & Social Media
• Manage our online presence, including website, social media, email marketing, and online ads.
• Create engaging content, monitor brand reputation, and optimize digital campaigns.
• Handle customer engagement, respond to inquiries, and manage social media complaints.
POS & Menu Management
• Update and manage menu items across POS systems.
• Coordinate with vendors to resolve POS, iPad, and printer issues.
• Generate sales and item reports for performance analysis.
3rd Party Delivery & E-Commerce Platforms
• Oversee 3rd Party Delivery & E-Commerce Platforms.
• Work with account managers on promotions and operational requests.
• Update menus, adjust operating hours, process refunds, and handle customer issues.
CRM & Customer Engagement
• Manage membership loyalty program, including cashback alerts, birthday vouchers, and customer reports.
• Resolve customer issues related to earnings, redemptions, and personal details.
Website & Marketing Collateral
• Maintain and update websites (WordPress, Wix).
• Design and order staff uniforms, name tags, business cards, and outlet TV displays.
• Source giveaway items for events and create marketing/operational collaterals.
• Conduct photoshoots when necessary.
Requirements:
• Diploma/ ITE/ Degree in Marketing or Communications or other relevant disciplines
• Passion for F&B marketing, branding, and customer engagement
• Experience in social media management, CRM, and digital marketing
• Strong organizational and multitasking skills
• Basic graphic design skills (Photoshop, Illustrator, Canva a plus!)
• Ability to analyse data and make strategic marketing decisions
• Fresh graduates are welcome!