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Client Services Manager

Salary undisclosed

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JOB DESCRIPTION:

Role: Client Service Manager

Location: Singapore

Experience: 10+ Years

Hands on IT support and interacting with application end users.

Preferred:

  • Good exposure and experience in managing Enterprise platforms , middleware and application software geared towards managing software compliance levels and OSS Vulnerability resolution.
  • Experience in an investment bank, financial institution or large corporation; Good Technology background.
  • Prior experience working in Authentication & Authorization (A&A) Good analytical and problem solving skills.
  • Understanding of ITIL / best practices for supporting a production environment

TECHNICAL COMPETENCIES

  • Authentication and Authorization ( A&A ) and Identity and Access management ( IDAM ) domain knowledge
  • Knowledge of SSO ( single sign on ) technologies
  • Proven working knowledge of Enterprise Web/J2EE environment, Web/application/data layer using WebLogic, Tomcat, JBoss, Apache Server 2.x, IIS , RedHat SSO, OpenShift , Google GCP
  • Technical proficiency navigating UNIX servers, running basic UNIX commands and writing / debugging shell scripts.
  • Prior experience in L3 support along with L2 support will be preferred.
  • Experienced with Microsoft Office tools (Teams, Excel, Word, PowerPoint).
  • Experienced in ServiceNow.