Client Services Manager
Salary undisclosed
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JOB DESCRIPTION:
Role: Client Service Manager
Location: Singapore
Experience: 10+ Years
Hands on IT support and interacting with application end users.
Preferred:
- Good exposure and experience in managing Enterprise platforms , middleware and application software geared towards managing software compliance levels and OSS Vulnerability resolution.
- Experience in an investment bank, financial institution or large corporation; Good Technology background.
- Prior experience working in Authentication & Authorization (A&A) Good analytical and problem solving skills.
- Understanding of ITIL / best practices for supporting a production environment
TECHNICAL COMPETENCIES
- Authentication and Authorization ( A&A ) and Identity and Access management ( IDAM ) domain knowledge
- Knowledge of SSO ( single sign on ) technologies
- Proven working knowledge of Enterprise Web/J2EE environment, Web/application/data layer using WebLogic, Tomcat, JBoss, Apache Server 2.x, IIS , RedHat SSO, OpenShift , Google GCP
- Technical proficiency navigating UNIX servers, running basic UNIX commands and writing / debugging shell scripts.
- Prior experience in L3 support along with L2 support will be preferred.
- Experienced with Microsoft Office tools (Teams, Excel, Word, PowerPoint).
- Experienced in ServiceNow.