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Business Analyst with 5 years experience (36 months contract)

$ 6,000 - $ 8,000 / month

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Contract Duration: 36 months

Key Responsibilities:

•partner with the Agency's business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case

•work with fellow GovTechies and the Agency's project teams to develop user stories, functional/technical specifications and acceptance criteria

•evaluate and recommend suitable technology while aligning with GovTech's technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)

•identify and adopt the appropriate development methodology (e.g. Agile or Product Management) in-house development environment

•ensure system or product readiness for smooth deployment, adoption and operations

•analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)

•assist team lead in managing and ensuring project schedule and budget are on track

•assist the CIO and supervisor to identify new opportunities for the Agency’s digital transformation

•other adhoc assignments

Skill Requirement:

•Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 5 years of relevant experience. Candidates with more years of experience will be considered for more senior roles

•Prior working experience in IT business analysis, application solutioning design and testing

•Participated in at least one full software or product development cycle, preferably using Agile Methodology and/or Sharepoint Online product

•Strong analytical, conceptualisation and problem-solving skills

•Good communication skills with the ability to pitch ideas and influence

•A driven and motivated personality with an inquisitive mind

•Ability to learn and apply

Preferred Skills:

•Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP)

•Past development or consulting experience

•Knowledge or experience in implementing projects in at least one of the following areas (Data Analytics, Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management and Service Design)

•Knowledge and experience in AI, SaaS and Saleforce solutions are an added advantage.