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- Review the project lifecycle (initiation, plan, execution, completion)
- Review project schedules, quality plans, budgets, and communication and risk management plans
- Manage issues arising out of scope definition and subsequent disputes that impacted scope, schedule and cost
- Manage issues arising from integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc.
- Oversee the implementation of the project with regard to schedules, budget, manpower and quality
- Resolve project overrun issues with Senior Management
- Monitor and report on project management progress
- Manage resources in terms of mobilizing resources during different periods of time from team to team to maximize productivity or minimize wastage
- Manage contracts and subcontractors
- Effectively engaged stakeholders in project decisions and execution
- Build long-term customer relationships by anticipating and exceeding customer’s expectation
- Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs
- Provide leadership to the project team to ensure that proposals/ enhancements are fully analyzed and evaluated for benefits and cost
- Provide the project team with accurate information about business needs and priorities as well as details about business systems
- Participate in leadership activities and providing performance feedback and developmental coaching
- Monitor and improve team performance, conduct team building, providing leadership, coaching, and performance management
- Develop business opportunities to solve the client’s problems.
- Ideate solutions using technology and process changes.
- Create growth opportunities by considering the feasibility and sustainability of these opportunities and the core capabilities of NCS.
- Direct the right team across different Lines of Business (LOBs) to drive revenue, quality and customer satisfaction targets and ensure delivery.
- Accountable for the delivery services of the client’s account and needs to be involved in the delivery of the programs that you are responsible for.
- Minimum 12 years of experience leading complex and large-scale system integration projects, providing consultancy to external client projects.
- Process broad business acumen and deep industry knowledge and use this knowledge to develop/enhance client relationships.
- Proven track record in assuming overall responsibility and managing multi-million-dollar projects in key client industry.
- Possesses prior senior engagement experience to convey challenges and resolutions to CXO.
- Empower as the Recovery Lead for unique projects
- Quality assurance experience to lead & monitor projects
- Process ‘hands-on’ knowledge, vast exposure and wealth of experience within vendor and user environments, and a driven and self-motivated personality.
- Ability to lead and develop long-term relationships with customers during business development and project delivery
- Deep experience in Professional Services organization setup, especially in working driving client engagements and delivering projects.
- Strong collaboration and teaming experience, and ability to work with senior leadership and operational and working level executives.
- Excellent relationship and stakeholder management skills - capable of dealing with people across all levels of a large, complex, fast-moving organization with constant transformation to stay market relevant.
- Degree in Engineering, Computer Science or a related discipline